Our Sunjoy brand is restricted
We are a global company that is already successfully selling our branded products on Amazon.com for many years. We now have a UK registered company and are actively selling our products across other various platforms and marketplaces.
Having been approached to sell our products on Amazon.co.uk we have gone through the whole setup process, only to be told that our Sunjoy brand is restricted and we are unable to list our products on Amazon.co.uk.
Nobody at Amazon is able to tell us why our brand is restricted and given the fact that we are already established on Amazon.com and there is actually another seller in the UK selling our branded products makes it even more puzzling.
Our Sunjoy brand is restricted
We are a global company that is already successfully selling our branded products on Amazon.com for many years. We now have a UK registered company and are actively selling our products across other various platforms and marketplaces.
Having been approached to sell our products on Amazon.co.uk we have gone through the whole setup process, only to be told that our Sunjoy brand is restricted and we are unable to list our products on Amazon.co.uk.
Nobody at Amazon is able to tell us why our brand is restricted and given the fact that we are already established on Amazon.com and there is actually another seller in the UK selling our branded products makes it even more puzzling.
3 replies
Seller_ZJhFeE3tNKzfh
Someone has setup brand registry for SUNJOY on Amazon UK.
Was that you? or the reseller?
Ezra_Amazon
Hi @Seller_2axvL1XjOazX6, I've reached out to our partner team regarding your issue.
They've opened case ID 10580266832 so they can assist you directly with this matter. Could you please confirm if you've received a response from them?
Thank you, Ezra!
