Hello,

I live in Turkey. In order to sell on Amazon UK, I established a company in England through a service provider called “1st Formations”. The company provided me with a virtual office so that I could receive mail within the scope of the features it provided. I am opening a seller account on Amazon for the first time, so when I created my account, I registered the virtual office address as my business address. I thought I needed to enter a company address in England. My account was suspended because I could not pass the authentication step. I wanted to correct it, but I could not do it because my account was restricted. Its impossible for me to provide a utility bill for this address because it is a virtual office. All the Amazon support team employees that I've talked to told me to provide different documents and each time I confirmed with them that this would be the solution but everytime it gets rejected even though I provide the wanted documents.

I have nothing left to do, I'm waiting for help.