Cannot get listing to post
I am trying to post a new item which is a variant of other items in my catalog. We have FDA Certification for some attributes including the appropriate 510k notification. It is currently held up as being unable to post because I listed the FDA certification on the item. I also cannot seem to access the description to edit it.
We are the Brand owner and manufacturer for the product
How do I fix this so I can get my item posted?
Cannot get listing to post
I am trying to post a new item which is a variant of other items in my catalog. We have FDA Certification for some attributes including the appropriate 510k notification. It is currently held up as being unable to post because I listed the FDA certification on the item. I also cannot seem to access the description to edit it.
We are the Brand owner and manufacturer for the product
How do I fix this so I can get my item posted?
1 reply
Michelle_Amazon
Hello @Seller_GqDqm0Q4GNlIF,
Thanks for reaching out. You will need to first reach out to the Brand Registry team so they can review your listing. Advise them what you are trying to do and all the information you are trying to add. Ensure that you take any actions that they are advising you to take and provide me with the case ID if they have fully investigated and were not able to help you.
Regards,
Michelle
