OTP requested too many time

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Seller_vhOWyqmhqNJQ5

OTP requested too many time

We are in and out of our account during the day. Lately we are receiving at the end of the day, "too many otps sent today, wait 24 hours". How is this possible? And how can we avoid it?

1.2K views
24 replies
Tags:Seller Central
130
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24 replies
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Seller_c9lY8wF1Vo61O

Use "Keep me signed in" option.

011
user profile
Seller_T6i3AJDaUSPMQ

We get OTP all the time too, it has gotten worse lately.

"keep me signed in" does not work, as a reply to the discussion noted.

It's painful at times, so many OTP.

It seems to go in cycles.

110
user profile
Seller_Zw8LsZUQSH440

Why don't you change your password, just in case. Maybe someone is trying to get into your account.

36
user profile
Seller_oF5HB95OyJK1x

When I get that "too many times" notice, I've found if I wait an hour I can get back in again. This is not the solution you need, but it helps.

Good luck.

40
user profile
Seller_c9lY8wF1Vo61O

You can use authenticator apps.

40
user profile
CR_Amazon

@Seller_vhOWyqmhqNJQ5

Hello there, my name is CR and I wanted to hop in here to see if I could provide you with some information.

A colleague of mine has posted this helpful article that I would recommend you review. The use of an authenticator app should help alleviate your problem. Please do visit the above resource and feel free to ask any specific questions within that thread as well.

I'll hang tight here for your reply.

CR_Amazon

36
user profile
Seller_I1uF8qnAxLnqM

If you link the chrome authenticator app, you can just select "enter code from authenticator app" and you wont have this issue anymore. :)

10
user profile
Seller_xOl9BuQiOqQJf

So annoying. I have more than 1 marketplaces and whenever I go one marketplace to another, it always takes me to login page, every single time!

Yes, I always click on keep me signed in.

The most annoying part of it is the OPT waiting period. Sometimes, it send you the code but doesn't take you to the page where you enter the code. When you click on the send text part, it says too many requests, wait for a minute!

20
user profile
Seller_8M9CEANOvP86r

We have three computers and we're always having to enter these, way more than usual. Such a PITA since my wife has to ask me half the time. Never use to be like this...

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