PREMIUM SHIPPING SHOWING INCORRECT EDD
over the last few day the estimated delivery time for premium shipping is incorrect. both 1 day and 2 is active on the shipping template but 1 day is not even showing on the asin at checkout.
and when we deactivate the 2 day shipping, 1 day shows but the EDD is more far ahead than 2 day shipping! 2 day delivery times are correct but 1 day is not showing.
PREMIUM SHIPPING SHOWING INCORRECT EDD
over the last few day the estimated delivery time for premium shipping is incorrect. both 1 day and 2 is active on the shipping template but 1 day is not even showing on the asin at checkout.
and when we deactivate the 2 day shipping, 1 day shows but the EDD is more far ahead than 2 day shipping! 2 day delivery times are correct but 1 day is not showing.
2 replies
Seller_mS10UjVYuuGor
Same here, shipping estimate a day more than it should be.
It happens at busy times of the year such as run up to Christmas, Mother's Day, Father's Day etc. I think it's just Amazon moderating customer expectation when couriers could experience delays but very unhelpful as it may deter some orders.
Seller_9WpKepNkIQmK9
hi, does anyone have any solution as SS cant even answer the question properly
