PREMIUM SHIPPING SHOWING INCORRECT EDD
over the last few day the estimated delivery time for premium shipping is incorrect. both 1 day and 2 is active on the shipping template but 1 day is not even showing on the asin at checkout.
and when we deactivate the 2 day shipping, 1 day shows but the EDD is more far ahead than 2 day shipping! 2 day delivery times are correct but 1 day is not showing.
PREMIUM SHIPPING SHOWING INCORRECT EDD
over the last few day the estimated delivery time for premium shipping is incorrect. both 1 day and 2 is active on the shipping template but 1 day is not even showing on the asin at checkout.
and when we deactivate the 2 day shipping, 1 day shows but the EDD is more far ahead than 2 day shipping! 2 day delivery times are correct but 1 day is not showing.
8 replies
Seller_mS10UjVYuuGor
Same here, shipping estimate a day more than it should be.
It happens at busy times of the year such as run up to Christmas, Mother's Day, Father's Day etc. I think it's just Amazon moderating customer expectation when couriers could experience delays but very unhelpful as it may deter some orders.
Seller_9WpKepNkIQmK9
hi, does anyone have any solution as SS cant even answer the question properly
Seller_2AkMpLvym0zA7
Can depend on the delivery postcode or your On Time Delivery Rate
Seller_YEQwPt3EOK4zX
We are experiencing the same thing. Seller central not helpful at all!
JiAlex_Amazon
@Seller_9WpKepNkIQmK9
Following up on your post. Here are some pages that could provide you more information related to your inquiry:
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Seller_TufyJDtetbrlU
Same here mines showing delivery for Saturday and it should be Thursday!! My metrics are fine so whats going on here? I assume amazon do this to push people to buy on Prime instead of us.
Seller_7G4mTOFwvnAjo
Hi
Did anyone on this thread get the bottom of this, we are haveing the same issue
