AMAZON REIMBURSED ALMOST 30% LESS AMOUNT FOR LOST INVENTORY
Amazon lost 7 units of a product from the fulfillment center, so I applied for reimbursement of the amount (COST OF GOODS) with case id "11232128652", and Amazon gave me only around 72% of the landing cost back to me, which is absurd, and it shouldn't happen.
Here is the breakdown of the inventory:
-----------------------------------------------
Total Shipped/Receiving = 10
Lost Inbound = 7
Available = 3
Inbound/Reserved = 0
Defective/Expired = 0
Damaged (Potential Reimbursements) = 0
Sold = 3
Refunded = 0
Removed By Seller = 0
Per Unit Cost of Goods = £16.24
Total amount of lost goods = £113.68
-----------------------------------------------
Giving total missing items of 7 units
I only got £82.32 from Amazon instead of £113.68.
What should I do in this case?
@JiAlex_Amazon
@Ezra_Amazon
@Spencer_Amazon
AMAZON REIMBURSED ALMOST 30% LESS AMOUNT FOR LOST INVENTORY
Amazon lost 7 units of a product from the fulfillment center, so I applied for reimbursement of the amount (COST OF GOODS) with case id "11232128652", and Amazon gave me only around 72% of the landing cost back to me, which is absurd, and it shouldn't happen.
Here is the breakdown of the inventory:
-----------------------------------------------
Total Shipped/Receiving = 10
Lost Inbound = 7
Available = 3
Inbound/Reserved = 0
Defective/Expired = 0
Damaged (Potential Reimbursements) = 0
Sold = 3
Refunded = 0
Removed By Seller = 0
Per Unit Cost of Goods = £16.24
Total amount of lost goods = £113.68
-----------------------------------------------
Giving total missing items of 7 units
I only got £82.32 from Amazon instead of £113.68.
What should I do in this case?
@JiAlex_Amazon
@Ezra_Amazon
@Spencer_Amazon
1 reply
Seller_zDUw7ekrB6OEy
Have you input the cost of goods into the manage sourcing costs page? Unless this has been done Amazon will only reimburse you what they think the cost is. Saying that, Amazon rejected most of our proof of cost.
