We are finding that certain products have an extremely high refund rate of around 10%. In nearly every case the refund comes through Amazon CS as general adjustment.

The addresses are all different so its not the same person, however there are a few things we noticed that raise red flags. We need someone in Amazon to check why these refunds were applied and if they're possibly some kind of drop ship scam which is what we're suspecting.

But as usual we can't get anyone in Amazon to check the refunds and investigate.