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Seller_VmxOgE0jdZji6

I lost my OTP phone number

discuDISCUSSION HELLO there, somebody please HELP me , I want to log in to my seller account with my password, because I lost my opt phone number

It's so hard for me

Please help me

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Seller_VmxOgE0jdZji6

I lost my OTP phone number

discuDISCUSSION HELLO there, somebody please HELP me , I want to log in to my seller account with my password, because I lost my opt phone number

It's so hard for me

Please help me

Tags:Seller Central
00
60 views
1 reply
Reply
1 reply
user profile
Connor_Amazon

Hi @Seller_VmxOgE0jdZji6

Connor from Amazon here, thanks for reaching out.

Since you don't have access to your OPT phone number, you will need to follow the directions on this help page: Recover Your Account after Two-Step Verification Fails

If you still can't sign in, to recover your account:

1. Go to Two-Step Verification Account Recovery.

2. Follow the on-screen instructions to upload your identity document.

Make sure that your name and address, and the issuing authority (for example, state or country) are visible.

Cover, conceal, or remove sensitive information such as account numbers or identification numbers.

The verification process can take 1-2 days to complete. We'll email you to confirm once Two-Step Verification has been disabled. You'll then be able to access your account with only your password.

Let me know if you have any questions or need further assistance,

Connor

10
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Seller_VmxOgE0jdZji6

I lost my OTP phone number

discuDISCUSSION HELLO there, somebody please HELP me , I want to log in to my seller account with my password, because I lost my opt phone number

It's so hard for me

Please help me

60 views
1 reply
Tags:Seller Central
00
Reply
user profile
Seller_VmxOgE0jdZji6

I lost my OTP phone number

discuDISCUSSION HELLO there, somebody please HELP me , I want to log in to my seller account with my password, because I lost my opt phone number

It's so hard for me

Please help me

Tags:Seller Central
00
60 views
1 reply
Reply
user profile

I lost my OTP phone number

by Seller_VmxOgE0jdZji6

discuDISCUSSION HELLO there, somebody please HELP me , I want to log in to my seller account with my password, because I lost my opt phone number

It's so hard for me

Please help me

Tags:Seller Central
00
60 views
1 reply
Reply
1 reply
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Connor_Amazon

Hi @Seller_VmxOgE0jdZji6

Connor from Amazon here, thanks for reaching out.

Since you don't have access to your OPT phone number, you will need to follow the directions on this help page: Recover Your Account after Two-Step Verification Fails

If you still can't sign in, to recover your account:

1. Go to Two-Step Verification Account Recovery.

2. Follow the on-screen instructions to upload your identity document.

Make sure that your name and address, and the issuing authority (for example, state or country) are visible.

Cover, conceal, or remove sensitive information such as account numbers or identification numbers.

The verification process can take 1-2 days to complete. We'll email you to confirm once Two-Step Verification has been disabled. You'll then be able to access your account with only your password.

Let me know if you have any questions or need further assistance,

Connor

10
Follow this discussion to be notified of new activity
user profile
Connor_Amazon

Hi @Seller_VmxOgE0jdZji6

Connor from Amazon here, thanks for reaching out.

Since you don't have access to your OPT phone number, you will need to follow the directions on this help page: Recover Your Account after Two-Step Verification Fails

If you still can't sign in, to recover your account:

1. Go to Two-Step Verification Account Recovery.

2. Follow the on-screen instructions to upload your identity document.

Make sure that your name and address, and the issuing authority (for example, state or country) are visible.

Cover, conceal, or remove sensitive information such as account numbers or identification numbers.

The verification process can take 1-2 days to complete. We'll email you to confirm once Two-Step Verification has been disabled. You'll then be able to access your account with only your password.

Let me know if you have any questions or need further assistance,

Connor

10
user profile
Connor_Amazon

Hi @Seller_VmxOgE0jdZji6

Connor from Amazon here, thanks for reaching out.

Since you don't have access to your OPT phone number, you will need to follow the directions on this help page: Recover Your Account after Two-Step Verification Fails

If you still can't sign in, to recover your account:

1. Go to Two-Step Verification Account Recovery.

2. Follow the on-screen instructions to upload your identity document.

Make sure that your name and address, and the issuing authority (for example, state or country) are visible.

Cover, conceal, or remove sensitive information such as account numbers or identification numbers.

The verification process can take 1-2 days to complete. We'll email you to confirm once Two-Step Verification has been disabled. You'll then be able to access your account with only your password.

Let me know if you have any questions or need further assistance,

Connor

10
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