Very long verification, 60 days given to me will be over soon! And account can be blocked then
Hello everyone!
In september I received an email from Amazon saying that I need to send certain documents ( I am a seller with 3 years on Amazon). They stated that I have 60 days from the day they contacted me first to pass verification or my payments and listings will be deactivated. I sent everything immediately, but they kept asking new and new documents ( like translated birth of certificate/ annual report and etc.) Now they asked one more proof of address, I sent utility before and they verified it but then suddenly they said that they need one more. It has been more than 10 days from the day I sent them the last document but I got no reply.
60 days limit is approaching pretty soon and I am worried that my account will be blocked as I have not passed verification yet. Also I think that Amazon team is doing it intentionally.
Can anyone help me please
Very long verification, 60 days given to me will be over soon! And account can be blocked then
Hello everyone!
In september I received an email from Amazon saying that I need to send certain documents ( I am a seller with 3 years on Amazon). They stated that I have 60 days from the day they contacted me first to pass verification or my payments and listings will be deactivated. I sent everything immediately, but they kept asking new and new documents ( like translated birth of certificate/ annual report and etc.) Now they asked one more proof of address, I sent utility before and they verified it but then suddenly they said that they need one more. It has been more than 10 days from the day I sent them the last document but I got no reply.
60 days limit is approaching pretty soon and I am worried that my account will be blocked as I have not passed verification yet. Also I think that Amazon team is doing it intentionally.
Can anyone help me please
2 replies
Seller_IWEqGHKoDPqG7
Hello,
I do not think that somebody can help. We all went through this process. Important is that you give them exsactly what they want to have. Not something which is similar.
In your verfications they only ask for new documents, if they are not what they are supposed to be. So always read carfully what is the issue, why they need the document new. Every time the have to ask you again, it will take longer.
If you follow the rules and the instructions, I do not think that the Amazon team will do it intentionally. f you annohem by sending invalid documents... maybe ;-)
Just to warn you: It is not the last varification you have to pass.
Seller_NppRVFveclgAC
Hello,
This is information security verification
If you change the bank receipt account, it will trigger Amazon KYC review
Or it could be a security audit (your information is at risk of counterfeiting)
Please provide the correct information as requested by Amazon
Don't PS, fabricate, deceive
If the required information cannot be provided, a valid reason is required!
Please do not worry about account lockdown during the 60 day period
Amazon will waive or extend the review deadline during the review process
