TItle, Bullet Points and product description not updating
We're trying to update the title, Bullet Points, and product description for one of our ASINs but it says the winning contributor is in the AU marketplace (after checking, it is indeed our AU account that is the winning contributor). We already reached out to seller support in the UK and AU but our problem remains unresolved.
Steps Taken
- Partial Update
- Full Update
- Delete-Relist
TItle, Bullet Points and product description not updating
We're trying to update the title, Bullet Points, and product description for one of our ASINs but it says the winning contributor is in the AU marketplace (after checking, it is indeed our AU account that is the winning contributor). We already reached out to seller support in the UK and AU but our problem remains unresolved.
Steps Taken
- Partial Update
- Full Update
- Delete-Relist
0 replies
Seller_LrOi5Val3Iifg
Yes this is a huge problem. Contributions should only be taken from the home marketplace as we are having asins changed to french and german. Trying to get them changed back to english is a nightmare
Ezra_Amazon
Hi @Seller_PU5TVrKZTYye8,
Is this still giving you trouble? If so, did you get a chance to reach out to Seller Support?
Let me know your case ID and I'll be happy to take a look.
Best, Ezra
Ezra_Amazon
Hello @Seller_PU5TVrKZTYye8,
I checked with the partner team and they told me they updated everything - the title, bullets and description - to include your contributions.
They actually sent you a message about this (Case #11001897762). Could you take a look and let me know if you got it?
Thanks! Ezra
TItle, Bullet Points and product description not updating
We're trying to update the title, Bullet Points, and product description for one of our ASINs but it says the winning contributor is in the AU marketplace (after checking, it is indeed our AU account that is the winning contributor). We already reached out to seller support in the UK and AU but our problem remains unresolved.
Steps Taken
- Partial Update
- Full Update
- Delete-Relist
TItle, Bullet Points and product description not updating
We're trying to update the title, Bullet Points, and product description for one of our ASINs but it says the winning contributor is in the AU marketplace (after checking, it is indeed our AU account that is the winning contributor). We already reached out to seller support in the UK and AU but our problem remains unresolved.
Steps Taken
- Partial Update
- Full Update
- Delete-Relist
TItle, Bullet Points and product description not updating
We're trying to update the title, Bullet Points, and product description for one of our ASINs but it says the winning contributor is in the AU marketplace (after checking, it is indeed our AU account that is the winning contributor). We already reached out to seller support in the UK and AU but our problem remains unresolved.
Steps Taken
- Partial Update
- Full Update
- Delete-Relist
0 replies
0 replies
Seller_LrOi5Val3Iifg
Yes this is a huge problem. Contributions should only be taken from the home marketplace as we are having asins changed to french and german. Trying to get them changed back to english is a nightmare
Ezra_Amazon
Hi @Seller_PU5TVrKZTYye8,
Is this still giving you trouble? If so, did you get a chance to reach out to Seller Support?
Let me know your case ID and I'll be happy to take a look.
Best, Ezra
Ezra_Amazon
Hello @Seller_PU5TVrKZTYye8,
I checked with the partner team and they told me they updated everything - the title, bullets and description - to include your contributions.
They actually sent you a message about this (Case #11001897762). Could you take a look and let me know if you got it?
Thanks! Ezra
Seller_LrOi5Val3Iifg
Yes this is a huge problem. Contributions should only be taken from the home marketplace as we are having asins changed to french and german. Trying to get them changed back to english is a nightmare
Seller_LrOi5Val3Iifg
Yes this is a huge problem. Contributions should only be taken from the home marketplace as we are having asins changed to french and german. Trying to get them changed back to english is a nightmare
Ezra_Amazon
Hi @Seller_PU5TVrKZTYye8,
Is this still giving you trouble? If so, did you get a chance to reach out to Seller Support?
Let me know your case ID and I'll be happy to take a look.
Best, Ezra
Ezra_Amazon
Hi @Seller_PU5TVrKZTYye8,
Is this still giving you trouble? If so, did you get a chance to reach out to Seller Support?
Let me know your case ID and I'll be happy to take a look.
Best, Ezra
Ezra_Amazon
Hello @Seller_PU5TVrKZTYye8,
I checked with the partner team and they told me they updated everything - the title, bullets and description - to include your contributions.
They actually sent you a message about this (Case #11001897762). Could you take a look and let me know if you got it?
Thanks! Ezra
Ezra_Amazon
Hello @Seller_PU5TVrKZTYye8,
I checked with the partner team and they told me they updated everything - the title, bullets and description - to include your contributions.
They actually sent you a message about this (Case #11001897762). Could you take a look and let me know if you got it?
Thanks! Ezra
