[Lost items] shipment content counted and confirmed
Hi,
I am struggling on an open case concerning a shipment to FBA. A few units were missing and on the page of my shipment, it says shipment contents counted and confirmed. I provided amazon fba with my purchase invoice,known discrepancies and dispite all my efforts, I didn't receive any help. I used the service "small parcel shipping by UPS" and according to your policy, the parcel is insurred against issues. Really strugling on that, if you could provide me assistance I would be grateful
Shipment Id: FBA15J7WW85V
Case Id: 10799883622 (old case 10728766072 )
Units losts: 8 units of B07K14J4X5
@Angie_Amazon
Regards
[Lost items] shipment content counted and confirmed
Hi,
I am struggling on an open case concerning a shipment to FBA. A few units were missing and on the page of my shipment, it says shipment contents counted and confirmed. I provided amazon fba with my purchase invoice,known discrepancies and dispite all my efforts, I didn't receive any help. I used the service "small parcel shipping by UPS" and according to your policy, the parcel is insurred against issues. Really strugling on that, if you could provide me assistance I would be grateful
Shipment Id: FBA15J7WW85V
Case Id: 10799883622 (old case 10728766072 )
Units losts: 8 units of B07K14J4X5
@Angie_Amazon
Regards
0 replies
Sarah_Amzn
Hello @Seller_AMyNuZcvUNWkI,
To streamline our communication and prevent duplicate efforts, please let's continue our conversation here.
Kind regards,
Sarah.
