Feedback showing for company but not on product listing
Hi,
I have received feedback recently on a new product, after using the request feedback button in manage orders. The feedback is positive and I would like it to show on the listing that it is related to. However, it is only showing on my shop profile. Is there a way to move it over, or are they just separate sections?
Thanks in Advance!
Feedback showing for company but not on product listing
Hi,
I have received feedback recently on a new product, after using the request feedback button in manage orders. The feedback is positive and I would like it to show on the listing that it is related to. However, it is only showing on my shop profile. Is there a way to move it over, or are they just separate sections?
Thanks in Advance!
2 replies
Seller_ZJhFeE3tNKzfh
Feedback and Product Reviews are the two definitions you are referring to.
Seller Feedback (which you have received) will only show on your Seller Profile. Generally, it should refer to the experience of you as a seller (ie delivery, customer service) but customers do often leave product feedback in there.
Product Reviews will appear on the product itself, but of course could refer to the product that was purchased from any number of sellers.
You can't move Seller Feedback over to the Product.
