PROBLEMS with setting the account
Hello everybody! Someone please help. I am struggling to set the account. From Amazon asked some extra-translated business documents. But until we fixed it, everything is restricted - even the options to add the new documents. From the other side, they charge us every month. We got support, but they don't answer from 1 week. Is anyone has experience with that issue?
PROBLEMS with setting the account
Hello everybody! Someone please help. I am struggling to set the account. From Amazon asked some extra-translated business documents. But until we fixed it, everything is restricted - even the options to add the new documents. From the other side, they charge us every month. We got support, but they don't answer from 1 week. Is anyone has experience with that issue?
1 reply
Seller_ZVAz3d5lZuGid
So you do not pay the monthly fee, you need to downgrade to the individual selling PLAN (not individual account), until your account is fully verified. I assume that as you are having to submit translated documents, that you are not in UK ?