Your Selling Account: Action Needed
I received an email from Seller Performance Team asking to verify my information. Once I did that, I received an email which I need to click on to verify further information. I have not done this yet because I am concerned if this is real. The email is coming from: seller-performance @ amazonsellernotifications.com
I have also attached screenshots. Can anyone confirm if this is real and if I should go through with the process? I contacted Seller Support and Account Health but both did not say there way anything wrong with my account. I also did not see any notification on my Seller Central dashboard.
Thank you.
Your Selling Account: Action Needed
I received an email from Seller Performance Team asking to verify my information. Once I did that, I received an email which I need to click on to verify further information. I have not done this yet because I am concerned if this is real. The email is coming from: seller-performance @ amazonsellernotifications.com
I have also attached screenshots. Can anyone confirm if this is real and if I should go through with the process? I contacted Seller Support and Account Health but both did not say there way anything wrong with my account. I also did not see any notification on my Seller Central dashboard.
Thank you.
2 replies
Seller_rI7BZIczK8iAC
I find the "signed-by" address and its ending "gappssmtp" very strange and would not click the links.
Go to your "Account Health" page and your "Performance Notifications" page. If there is something to do you will see it there. Also check your "Emergency phone number" and confirm it for any case.
If these are hackers they know your email address. If they know also your phone they can certainly get access to your account.
Tag a mod here for further assistance or escalating internally to the fraud team.
Nano_Amazon
Hello @Seller_J681D5d3wsmmu
Thanks for reaching out to Amazon Forums. I've reviewed your account and can confirm that it is currently active and working as intended.
When you receive emails like the one you described, I recommend contacting Seller Support directly to verify if any verification steps are pending. Additionally, you can check your performance notifications in Seller Central, where you would typically receive notifications regarding your account status.
As a general safety practice, always be cautious with emails requesting account information and verify with Seller Support their authenticity.
Regards,
Nano
