Royal Mail now surcharging for Unreadable Barcode and Label Incorrectly Applied etc.

RM are squeezing as much as they can out of small businesses. We've been with them for years. Loyalty does not mean anything to them. Prices go up every year even though we send the contracted volume of parcels. Surcharges being added left, right and centre.

I've gotten a quote from Evri which is going to save us around £600-£700 a month over RM. We are seriously considering moving over to Evri.

I've been told by Evri sales person their service has improved over the past few years. Can anyone who uses Evri confirm this?

Last time we used them a few years ago, they were losing a lot of parcel and their collections times were all over the place. We do SFP so collection times are very important.

Thanks