"Help us protect your account"
Hello, I am getting a notification as below. How can I fix this error? I’m told to contact but I can’t contact anyone because I can’t open my sellercentral account. How can I solve this problem?
" Help us protect your account
- We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance. "
"Help us protect your account"
Hello, I am getting a notification as below. How can I fix this error? I’m told to contact but I can’t contact anyone because I can’t open my sellercentral account. How can I solve this problem?
" Help us protect your account
- We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance. "
12 replies
Seller_7VbclcPFFRTnc
you must be in your account to post here ?
Are you allowing anyone to login to your account from abroad for example a VA , using the primary account
Seller_a5JDMHjxbNK1Z
I think my seller account and my customer account belong to the same mail. So I think I might be having a problem. I wanted to login to my client account for this and it gave an error. He asked me for some documents. I have submitted the documents he requested and am currently seeing this error message.
Winston_Amazon
Hey @Taksim,
Were you able to unlock the account?
