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Seller_ofkaq656XneBp

FBA customer damaged

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

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Seller_ofkaq656XneBp

FBA customer damaged

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

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40 views
5 replies
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5 replies
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Spencer_Amazon

Hello @Seller_ofkaq656XneBp,

I am Spencer with Amazon.

Do you have a case ID so I can look into it for you?

Regards, Spencer

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Seller_ofkaq656XneBp

FBA customer damaged

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

40 views
5 replies
00
Reply
user profile
Seller_ofkaq656XneBp

FBA customer damaged

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

00
40 views
5 replies
Reply
user profile

FBA customer damaged

by Seller_ofkaq656XneBp

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

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Spencer_Amazon

Hello @Seller_ofkaq656XneBp,

I am Spencer with Amazon.

Do you have a case ID so I can look into it for you?

Regards, Spencer

00
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user profile
Spencer_Amazon

Hello @Seller_ofkaq656XneBp,

I am Spencer with Amazon.

Do you have a case ID so I can look into it for you?

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_ofkaq656XneBp,

I am Spencer with Amazon.

Do you have a case ID so I can look into it for you?

Regards, Spencer

00
Reply
Follow this discussion to be notified of new activity