HELP! This product has been identified as a dietary supplement that does not meet FDA Labeling
Recently received this message on one of my ASIN
"This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. For more information, please see our Dietary Supplements Seller Help Page: https://sellercentral.amazon.com/help/hub/reference/external/G55N3JF2WQS7RVNE"
Amazon has been a hassle to deal with. They will not tell you exactly what is wrong with the label. I have been making changes but I don't even know what to start with. Their support have been complete waste of time. They just keep rereading the same message to me but will not guide me on how to fix it. Anyone else having similar issues?
HELP! This product has been identified as a dietary supplement that does not meet FDA Labeling
Recently received this message on one of my ASIN
"This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. For more information, please see our Dietary Supplements Seller Help Page: https://sellercentral.amazon.com/help/hub/reference/external/G55N3JF2WQS7RVNE"
Amazon has been a hassle to deal with. They will not tell you exactly what is wrong with the label. I have been making changes but I don't even know what to start with. Their support have been complete waste of time. They just keep rereading the same message to me but will not guide me on how to fix it. Anyone else having similar issues?
12 replies
Seller_xY86v5DmtWiTb
What is the ASIN so we can have a look at the labels.
Atlas_Amazon
Hello @Seller_b3Y6MdDRoG2qN
Thank you for the information provided regarding the recent restricted product concerns that have impacted your listing. I know the lack of information regarding the issue can cause increasing frustration, and I do want to provide support alleviate this. I will require more information to better understand the details of your product, so I will request that you share more details on the specific ASIN and case that you have been attempting to address this issue on.
If you have any other details or information that you would like to share, please continue to refer to this thread so we may review and provide guidance to you.
Best,
Atlas
Seller_TLHRLMwEJA6Se
Hi, I'm curious if you were able to resolve your issue, I recently got same notification about botanical extract were my product does not contain any. CASE ID 17228504761
