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Seller_vNGUliyBfm8re

Is there an email address for team who deal with TRANSPARENCY Codes?

any email address for amazon support as we sell an item which the vendor supplies us valid QR transparency codes. we manually add them for each order. never had an issue but all of a sudden the codes are being rejected by Amazon weeks after dispatch of the order. had a few warnings already. have pulled the product. vendor insists codes are still valid. have tried replacing the codes for new ones that doesn't make amazon happy either but nothing wrong with the originals as the stock and codes come direct from vendor issuing them.

what do we do? what support email address can i contact as the email from the transparency team is no reply email address.

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Tags:Account Health, Product authenticity
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Seller_vNGUliyBfm8re

Is there an email address for team who deal with TRANSPARENCY Codes?

any email address for amazon support as we sell an item which the vendor supplies us valid QR transparency codes. we manually add them for each order. never had an issue but all of a sudden the codes are being rejected by Amazon weeks after dispatch of the order. had a few warnings already. have pulled the product. vendor insists codes are still valid. have tried replacing the codes for new ones that doesn't make amazon happy either but nothing wrong with the originals as the stock and codes come direct from vendor issuing them.

what do we do? what support email address can i contact as the email from the transparency team is no reply email address.

Tags:Account Health, Product authenticity
00
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Reply
2 replies
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Seller_zKEt2RiaID5EU

Pretty sure its the Brand registry lot that deal with it all, have you tried going through the brand registry portal?

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Seller_vNGUliyBfm8re

Is there an email address for team who deal with TRANSPARENCY Codes?

any email address for amazon support as we sell an item which the vendor supplies us valid QR transparency codes. we manually add them for each order. never had an issue but all of a sudden the codes are being rejected by Amazon weeks after dispatch of the order. had a few warnings already. have pulled the product. vendor insists codes are still valid. have tried replacing the codes for new ones that doesn't make amazon happy either but nothing wrong with the originals as the stock and codes come direct from vendor issuing them.

what do we do? what support email address can i contact as the email from the transparency team is no reply email address.

36 views
2 replies
Tags:Account Health, Product authenticity
00
Reply
user profile
Seller_vNGUliyBfm8re

Is there an email address for team who deal with TRANSPARENCY Codes?

any email address for amazon support as we sell an item which the vendor supplies us valid QR transparency codes. we manually add them for each order. never had an issue but all of a sudden the codes are being rejected by Amazon weeks after dispatch of the order. had a few warnings already. have pulled the product. vendor insists codes are still valid. have tried replacing the codes for new ones that doesn't make amazon happy either but nothing wrong with the originals as the stock and codes come direct from vendor issuing them.

what do we do? what support email address can i contact as the email from the transparency team is no reply email address.

Tags:Account Health, Product authenticity
00
36 views
2 replies
Reply
user profile

Is there an email address for team who deal with TRANSPARENCY Codes?

by Seller_vNGUliyBfm8re

any email address for amazon support as we sell an item which the vendor supplies us valid QR transparency codes. we manually add them for each order. never had an issue but all of a sudden the codes are being rejected by Amazon weeks after dispatch of the order. had a few warnings already. have pulled the product. vendor insists codes are still valid. have tried replacing the codes for new ones that doesn't make amazon happy either but nothing wrong with the originals as the stock and codes come direct from vendor issuing them.

what do we do? what support email address can i contact as the email from the transparency team is no reply email address.

Tags:Account Health, Product authenticity
00
36 views
2 replies
Reply
2 replies
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Seller_zKEt2RiaID5EU

Pretty sure its the Brand registry lot that deal with it all, have you tried going through the brand registry portal?

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Seller_zKEt2RiaID5EU

Pretty sure its the Brand registry lot that deal with it all, have you tried going through the brand registry portal?

00
user profile
Seller_zKEt2RiaID5EU

Pretty sure its the Brand registry lot that deal with it all, have you tried going through the brand registry portal?

00
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