Estimated delivery dates and prime badge removed FBA
My 2 current products both have their estimated delivery dates removed along with my prime badge.
This happened only after I got a false "suspension" on one product that was instantly removed without me needing to do anything.
But now it has somehow messed with my account and my other listings as I'm not getting featured products anymore because there is no estimated delivery date.
Estimated delivery dates and prime badge removed FBA
My 2 current products both have their estimated delivery dates removed along with my prime badge.
This happened only after I got a false "suspension" on one product that was instantly removed without me needing to do anything.
But now it has somehow messed with my account and my other listings as I'm not getting featured products anymore because there is no estimated delivery date.
2 replies
Ezra_Amazon
Hello @Seller_Lmla9LalmmURp,
About your issue with featured offers, @Spencer_Amazon is the one handling this.
Thanks, Ezra
Spencer_Amazon
Hello @Seller_Lmla9LalmmURp,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer
