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Seller_HNdrR48y8SPym

Legal Entity Change, Timescale and assistance

Hello,

I'm hoping a mod or someone can help, I have request a legal entity change following the sale of the company to new owners who bought a product range, certain assets but had no interest in our selling accounts.

A new limited company was set up to sell the rest of our range and we have sucessfully transferred the ebay cand shopify accounts very easilly but Amazon is a huge issue. They initially came back and said we need to settle the Amazon lending facility which we did. however I am not getting much in responce at the moment and they take days or weeks to get back via email.

We have so far had our account down for 4 weeks and we are loosing an awful lot in sales with staff, rent and suppliers to pay for. Is there a way to get assistance to get this sorted?

If shopify and ebay can do it within hours it should be the same for Amazon.

It's causing stress beyond believe and with the last quarter coming up we just want to get back to growing our business once again, having sold on Amazon for over a decade, I had hoped for better support when things like this need sorting. I have a number of cases open, the most recent says I'll get a call back when finalized but the huge issue is they cannot tell me how long if it will be hours, days, week or even months. I'm unsure if I need to make staff redundant which I really don't wish to do.

@Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon

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Tags:Account Health, Seller Support
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Seller_HNdrR48y8SPym

Legal Entity Change, Timescale and assistance

Hello,

I'm hoping a mod or someone can help, I have request a legal entity change following the sale of the company to new owners who bought a product range, certain assets but had no interest in our selling accounts.

A new limited company was set up to sell the rest of our range and we have sucessfully transferred the ebay cand shopify accounts very easilly but Amazon is a huge issue. They initially came back and said we need to settle the Amazon lending facility which we did. however I am not getting much in responce at the moment and they take days or weeks to get back via email.

We have so far had our account down for 4 weeks and we are loosing an awful lot in sales with staff, rent and suppliers to pay for. Is there a way to get assistance to get this sorted?

If shopify and ebay can do it within hours it should be the same for Amazon.

It's causing stress beyond believe and with the last quarter coming up we just want to get back to growing our business once again, having sold on Amazon for over a decade, I had hoped for better support when things like this need sorting. I have a number of cases open, the most recent says I'll get a call back when finalized but the huge issue is they cannot tell me how long if it will be hours, days, week or even months. I'm unsure if I need to make staff redundant which I really don't wish to do.

@Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon

Tags:Account Health, Seller Support
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Sakura_Amazon_

Hello @Seller_HNdrR48y8SPym,

I see that the verification team requested additional information from you as some of the documents did not meet the requirements.

Could you check the notification received on 23.09.2024 titled: [Action Required] Information needed for your Selling on Amazon payment account

Please let me know if you can find it.

Regards,

Sakura

00
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Seller_HNdrR48y8SPym

Legal Entity Change, Timescale and assistance

Hello,

I'm hoping a mod or someone can help, I have request a legal entity change following the sale of the company to new owners who bought a product range, certain assets but had no interest in our selling accounts.

A new limited company was set up to sell the rest of our range and we have sucessfully transferred the ebay cand shopify accounts very easilly but Amazon is a huge issue. They initially came back and said we need to settle the Amazon lending facility which we did. however I am not getting much in responce at the moment and they take days or weeks to get back via email.

We have so far had our account down for 4 weeks and we are loosing an awful lot in sales with staff, rent and suppliers to pay for. Is there a way to get assistance to get this sorted?

If shopify and ebay can do it within hours it should be the same for Amazon.

It's causing stress beyond believe and with the last quarter coming up we just want to get back to growing our business once again, having sold on Amazon for over a decade, I had hoped for better support when things like this need sorting. I have a number of cases open, the most recent says I'll get a call back when finalized but the huge issue is they cannot tell me how long if it will be hours, days, week or even months. I'm unsure if I need to make staff redundant which I really don't wish to do.

@Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon

26 views
1 reply
Tags:Account Health, Seller Support
00
Reply
user profile
Seller_HNdrR48y8SPym

Legal Entity Change, Timescale and assistance

Hello,

I'm hoping a mod or someone can help, I have request a legal entity change following the sale of the company to new owners who bought a product range, certain assets but had no interest in our selling accounts.

A new limited company was set up to sell the rest of our range and we have sucessfully transferred the ebay cand shopify accounts very easilly but Amazon is a huge issue. They initially came back and said we need to settle the Amazon lending facility which we did. however I am not getting much in responce at the moment and they take days or weeks to get back via email.

We have so far had our account down for 4 weeks and we are loosing an awful lot in sales with staff, rent and suppliers to pay for. Is there a way to get assistance to get this sorted?

If shopify and ebay can do it within hours it should be the same for Amazon.

It's causing stress beyond believe and with the last quarter coming up we just want to get back to growing our business once again, having sold on Amazon for over a decade, I had hoped for better support when things like this need sorting. I have a number of cases open, the most recent says I'll get a call back when finalized but the huge issue is they cannot tell me how long if it will be hours, days, week or even months. I'm unsure if I need to make staff redundant which I really don't wish to do.

@Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon

Tags:Account Health, Seller Support
00
26 views
1 reply
Reply
user profile

Legal Entity Change, Timescale and assistance

by Seller_HNdrR48y8SPym

Hello,

I'm hoping a mod or someone can help, I have request a legal entity change following the sale of the company to new owners who bought a product range, certain assets but had no interest in our selling accounts.

A new limited company was set up to sell the rest of our range and we have sucessfully transferred the ebay cand shopify accounts very easilly but Amazon is a huge issue. They initially came back and said we need to settle the Amazon lending facility which we did. however I am not getting much in responce at the moment and they take days or weeks to get back via email.

We have so far had our account down for 4 weeks and we are loosing an awful lot in sales with staff, rent and suppliers to pay for. Is there a way to get assistance to get this sorted?

If shopify and ebay can do it within hours it should be the same for Amazon.

It's causing stress beyond believe and with the last quarter coming up we just want to get back to growing our business once again, having sold on Amazon for over a decade, I had hoped for better support when things like this need sorting. I have a number of cases open, the most recent says I'll get a call back when finalized but the huge issue is they cannot tell me how long if it will be hours, days, week or even months. I'm unsure if I need to make staff redundant which I really don't wish to do.

@Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon

Tags:Account Health, Seller Support
00
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Sakura_Amazon_

Hello @Seller_HNdrR48y8SPym,

I see that the verification team requested additional information from you as some of the documents did not meet the requirements.

Could you check the notification received on 23.09.2024 titled: [Action Required] Information needed for your Selling on Amazon payment account

Please let me know if you can find it.

Regards,

Sakura

00
Follow this discussion to be notified of new activity
user profile
Sakura_Amazon_

Hello @Seller_HNdrR48y8SPym,

I see that the verification team requested additional information from you as some of the documents did not meet the requirements.

Could you check the notification received on 23.09.2024 titled: [Action Required] Information needed for your Selling on Amazon payment account

Please let me know if you can find it.

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Seller_HNdrR48y8SPym,

I see that the verification team requested additional information from you as some of the documents did not meet the requirements.

Could you check the notification received on 23.09.2024 titled: [Action Required] Information needed for your Selling on Amazon payment account

Please let me know if you can find it.

Regards,

Sakura

00
Reply
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