Seller Prime Orders- How to Post them ?
Hi,
So, I have got the Royal Mail Business Account linked to my amazon. I have tracked services on.
I have been using Royal mail click and drop to generate labels and driver was collecting every day.
I only got to know I was doing it wrong when my buy shipping performance gone below the target !
Now I understand, I have to buy shipping labels through amazon buy shipping and generate end of day paper work.
But the problem is posting !
Royal mail offers free collection if spending £17,000 or more with them annually, and obviously that wont be the case if I am not using click and drop for amazon orders.
My question is, how and where can i post these myself as these have manifest which needs scanned and my local post office has not this service
Please help me !!!
12 replies
Seller_hOZNPw7G8FIjl
Duplicate post to this one: https://sellercentral.amazon.co.uk/seller-forums/discussions/t/16e55ffe-9289-4139-9278-f9191f10c447
Seller_Nprc5XWvdLYk9
Ok -
so were you buying postage from click/drop and then "special requesting" RoyalMail collect from you
or do you have a daily collection anyway?
Seller_l5Udr200s2fxp
you need to take it to local Royal Mail depot with the manifest
Seller_ZQyopdiwkUHOZ
If your Royal Mail account is linked to Amazon then you're still being invoiced for the Tracked shipments purchased through Buy shipping by Royal Mail.
You're purchasing postage through Amazon, not from them.
As such, with a connected account, any tracked 24/48 purchased through Buy Shipping will count towards your £17,000.
Seller_76AUwmqvSyRIM
If your RM contract is for Tracked, you only need to reach 2000 units per year to get a free collection, not £17000.
Seller_FjZa2rknr164p
There should be no difference to this apart from you print a manifest from amazon for the items purchased via the buy shipping area - you are buying directly from your own account, it just Amazon wants to see it fully, so RM should see no difference and collect as normal, some sellers print the labels directly from Amazon it makes it bit clearer.
Seller_IVuzF5F26xipN
i realise this wont be popular but i just stick everything in the local post box, prime tracked, rm24/48, international, in my experience getting a refund from royal mail when stuff goes wrong is a nightmare so i just stick everything in a postbox, all gets scanned at the local sorting depot same day had my SFP over 6 months no issues, the odd rm24 goes missing but they aren't insured anyway, just my 2 cents, saved me a massive headache trying to get everything done before our local depot shuts at random times:) although i do sell relatively low value items if it was xbox's i might be more stringent!
Seller_IQo80d99W2DzP
Wow! what a mix of replies!
You need to link your Royal Mail (RM) account to the Amazon Account. Even Seller Support can hopefully assist with that if you have an issue!
Once the RM Account is linked, all those Buy Shipping orders are linked to the Royal Mail Account, so count towards your annual colletion amount. (RM Invoice you for the parcels, and not Amazon).
Free collection amounts can be lowered if you negotiate, but if you have Click & Drop and Buy Shipping orders, it sounds like you are ok.
Do NOT just drop off the parcels in a postbox, only collection, or direct to a RM Depot and let them know to scan parcels for Buy Shipping parcels.
Buy Shipping MUST be used for virtually all SFP orders. If you use C&D, then those do not count and Amazon will close you down selling SFP.
The annoying thing is Amazon sometimes consider RM will deliver late to certain postcodes (as they check other deliveries to similar postcodes by other Sellers), so you also need to use DPD or Evri (Hermes) as well, also using By Shipping.
Seller_tRuvBEHDedp4q
As others have said once RM Account linked you are invoiced by RM not Amazon and so the amounts will count towards annual spend.
You can put all orders from Amazon and other marketplaces in the same sacks - sorted as you would normally on service.
However, you do need to print 2 manifests - your normal RM one and another via Amazon for those labels bought via Buy Shipping (Order Reports - End of Day Forms) and get them both scanned.
The only downside is if you get volume discounts. RM count volume as the total orders on a manifest NOT the total orders in a day. So by splitting the orders in this way you may lose any volume discounts.
