Why can't I email support anymore?
Every time i try to open a new case on SC, the only options i have are phone call or chat. I much preferred email rather than waiting several minutes for each reply from the support rep. Email is a much better fit for me. Anyone know how i can send emails again? thanks
Why can't I email support anymore?
Every time i try to open a new case on SC, the only options i have are phone call or chat. I much preferred email rather than waiting several minutes for each reply from the support rep. Email is a much better fit for me. Anyone know how i can send emails again? thanks
8 replies
Roberto_Amazon
Hello! @Seller_b1TpDL1b2ZLa2
Is this happening with a particular issue type? Or all issues you are reporting don't have the email option?
Regards,
Roberto
Seller_KBCvmRKLx6ft0
Sorry, Roberto now only available on live chat. The live chat is now closed, please try again tomorrow.
