Account Deactivated for "Inauthentic" Pokémon – Zero Warnings/Complaints
Fellow sellers, I need urgent advice. My account was deactivated without any warnings, complaints, or performance notifications for allegedly selling an inauthentic Pokémon product (ASIN: B0CJCCNN9S).
My Situation:
✔ Sold only 46 units (then went OOS for a month)
✔ Zero customer complaints (no A-to-Z claims, negative feedback, or returns)
✔ No prior alerts in Account Health or Policy Compliance
❌ Suddenly suspended with a generic "inauthentic" email
Key Questions:
Has anyone faced this with Pokémon? How did you prove authenticity without prior complaints?
Does Amazon sometimes auto-flag new sellers for high-risk brands?
Will proforma invoices + supplier agreements work, or must they be commercial?
How to prevent this when restocking brand-restricted items?
Account Deactivated for "Inauthentic" Pokémon – Zero Warnings/Complaints
Fellow sellers, I need urgent advice. My account was deactivated without any warnings, complaints, or performance notifications for allegedly selling an inauthentic Pokémon product (ASIN: B0CJCCNN9S).
My Situation:
✔ Sold only 46 units (then went OOS for a month)
✔ Zero customer complaints (no A-to-Z claims, negative feedback, or returns)
✔ No prior alerts in Account Health or Policy Compliance
❌ Suddenly suspended with a generic "inauthentic" email
Key Questions:
Has anyone faced this with Pokémon? How did you prove authenticity without prior complaints?
Does Amazon sometimes auto-flag new sellers for high-risk brands?
Will proforma invoices + supplier agreements work, or must they be commercial?
How to prevent this when restocking brand-restricted items?
5 replies
Seller_zp70oZltEiAvg
hi dear brother i hope u geting solve ur issu i had facing also deactivation due to many voilation
but i recive emeail for section 3 deactivation i submited many time rout cause properly explanation but still i didnt get back any solution but my acount health is looking green
how to solov plz help if u alredy solve
Seller_uxsk7XAumAuny
Hello, brother,
I had the same situation with my amazon australia seller account. Pokemon 9 with asin caused my account to be deactivated due to inauthenticity. I never sold the products. I sent e-mails many times but no one returned. Amazon also wants LOA, I don't know what to do. As a result of my long research, most people's accounts were disabled due to Pokemon.
Seller_6Npx5oLRjtqOE
Yes, this happens often with Pokemon and other high risk brands. Amazon's policy requires approval or authentic invoices directly tied to the Pokémon brand. even if you're selling a different brand but use the word “Pokemon” in your title. It must also be listed under the Pokémon brand.
Amazon tends to auto-flag newer sellers more aggressively, while leave old sellers stay up and list samething. In my experience, even if you provide invoices, Amazon may still demand full supply chain documentation directly from Pokémon, which is hard to get unless you're supplier is authorized from pokemon.
To avoid future issues, either avoid using the word “Pokemon” or any big brand unless you're fully approved, or ensure you're sourcing from authorized Pokemon distributors.
Seller_UifIeCr9OJNbZ
One of my friends, got the deactivation with the Asin you mentioned.Please reply if you found the solution
