【 Legal Statement 】 Apply for automatic abandonment of inventory and data clearance to close the account
Hello!
We have formally written to request a resolution to the issue where FBA inventory cannot be removed due to a system error on Amazon. This problem has seriously hindered us from closing seller accounts
United Kingdom Inventory :1 units
Poland Inventory :1 units
We want to close our account, but the following prompt appears:
You currently have inventory stored at one or more of our fulfilment centres. This inventory needs to be either returned to you or disposed of before your account can be closed. Place a removal request to process your request.
You have a balance on your account. Once you've received a final payment or charge and your balance is £0.00, you can close your account.
1. We started dealing with this inventory removal issue on December 6, 2024. However, nearly six months have passed, and the inventory problem remains unresolved as it has been cancelled by system errors.
2.The seller support failed to provide an effective solution.
We declare our willingness to give up all the inventory in the store and the claim rights for the inventory. Please help complete the direct disposal of this inventory.
If you need us to provide any materials, please contact us. Thank you very much!
【 Legal Statement 】 Apply for automatic abandonment of inventory and data clearance to close the account
Hello!
We have formally written to request a resolution to the issue where FBA inventory cannot be removed due to a system error on Amazon. This problem has seriously hindered us from closing seller accounts
United Kingdom Inventory :1 units
Poland Inventory :1 units
We want to close our account, but the following prompt appears:
You currently have inventory stored at one or more of our fulfilment centres. This inventory needs to be either returned to you or disposed of before your account can be closed. Place a removal request to process your request.
You have a balance on your account. Once you've received a final payment or charge and your balance is £0.00, you can close your account.
1. We started dealing with this inventory removal issue on December 6, 2024. However, nearly six months have passed, and the inventory problem remains unresolved as it has been cancelled by system errors.
2.The seller support failed to provide an effective solution.
We declare our willingness to give up all the inventory in the store and the claim rights for the inventory. Please help complete the direct disposal of this inventory.
If you need us to provide any materials, please contact us. Thank you very much!
0 replies
Julia_Amzn
Hello @Seller_EmLBNAbjzw8t3,
Thank you for posting.
Could you please clarify whether you are attempting to contact Seller Support or another Amazon team?
Best regards, Julia.
Seller_Jt17S7kA1DiGY
Stranded inventory like this has happened to me numerous times. If I had to guess, you submitted a "dispose" or liquate order. Cancel those, and submit a return to address option. Amazon will process the return to address option like an MCF order, so it'll get shipped within a week.
There is something wrong with the other options.
