My account has been deactivated due to having two account BUT I ONLY HAVE ONE ACCOUNT
My seller account has been deactivated in accordance with section 3 of amazons business solutions. Amazon are claiming i have a seperate account which was enforced for violating one of their policies. The issue is, i do not own another account. I only have one. I don't even know what other account they are refering to. If i try appeal it, they say i have to provide proof i do not own that other account. What proof can i show. I tried to email for help but it says that it is the wrong channel. Has anyone gone through this and how can i get amazon to reinstate my account.
My account has been deactivated due to having two account BUT I ONLY HAVE ONE ACCOUNT
My seller account has been deactivated in accordance with section 3 of amazons business solutions. Amazon are claiming i have a seperate account which was enforced for violating one of their policies. The issue is, i do not own another account. I only have one. I don't even know what other account they are refering to. If i try appeal it, they say i have to provide proof i do not own that other account. What proof can i show. I tried to email for help but it says that it is the wrong channel. Has anyone gone through this and how can i get amazon to reinstate my account.
2 replies
Seller_hOZNPw7G8FIjl
Duplicate thread to this one: https://sellercentral.amazon.co.uk/seller-forums/discussions/t/7762ddb8-fe4b-4df6-b1c6-6211230ce411
You only need to post once
Sarah_Amzn
Hello @Seller_aujes9YfgTZWM,
This is Sarah with Amazon.
I see that you have already created a thread regarding this topic.
Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.
I will be closing this thread as a duplicate of Amazon deactivated by account becasue they think its linked to another account
Kind regards,
Sarah.
