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Seller_Udi0JNbTrsmUV
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Seller_ffI0o4UjWLrlg
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Seller_Udi0JNbTrsmUV
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Hello UK Sellers,

With Prime Day approaching, having your EU store cash flow ready to reinvest gives you a real edge on inventory planning. Amazon Seller Wallet, built for cross-currency sellers like you, helps you manage your earnings from Amazon's EU stores (Germany, France, Spain, Italy, Netherlands, Ireland, and Belgium) — giving you full control over when and how your EUR proceeds convert to GBP. It is built directly into Seller Central, with no setup fees or minimum balance required.

Get your cash flow moving before Prime Day

Here is how Seller Wallet helps UK sellers keep EU store proceeds ready when it matters most:

  • Convert EUR to GBP — Transfer your EU store proceeds to your GBP bank account at competitive exchange rates.
  • Scheduled EUR to GBP transfers — Set up automatic weekly or bi-weekly transfers to your GBP bank account. Your EU store proceeds arrive on your schedule, ready to reinvest in inventory ahead of Prime Day.
  • Lock in your exchange rate — View and lock in your EUR to GBP rate before every one-time transfer. No markups, no surprises — plan your inventory spend with confidence.
  • All EU store funds in one view — Manage proceeds from all seven EU stores in one Seller Wallet view, with a clear picture of your available cash.
  • Pay suppliers and VAT authorities at no cost — Send EUR payments to EU suppliers or VAT authorities directly from your Seller Wallet balance with zero transfer fees.

Getting started is simple:

  1. Go to Payments under the Seller Central homepage navigation
  2. Click Seller Wallet, then Enroll Now
  3. Confirm your stores and input the one-time passcode sent to your phone
  4. You will receive an email confirmation when your account is ready (typically within two hours)

If you are using the new Seller Central, go to the search bar at the top and search for "Seller Wallet" to navigate to the enrollment page.*

Enroll now

Learn more

We'd love to hear from you:

  • How are you preparing your EU store cash flow ahead of Prime Day?
  • Have you set up scheduled EUR to GBP transfers yet?
  • What questions do you have about getting started with Seller Wallet?

Share your thoughts below — we're here to help!

*The link takes you to the Germany store, but you can enroll from any of your seven EU stores. Once enrolled, you will see all your EU store funds in one Seller Wallet view, regardless of which store you start from. You can link up to two bank accounts for transfers.

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Seller_ffI0o4UjWLrlg
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Amazon ae selling my stock at massively reduced price?
by Seller_ffI0o4UjWLrlg

How have Amazon ae managed to get hold of my stock? I have started an enquiry but they have asked for my UAE registration and tax proof of business which I have not got.

I have been auto enrolled to sell - I assumed as Amazon are automatically leading us to make this decision that it is all legally ok. But should I unenroll? I’m not registered so guessing this will lead to problems!!

But still is the question how have they acquired my stock to sell themselves??

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Seller_lvBtNZpsjWw9h
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On 31st July I noticed that my payout was low only to find that 2,406 Transactions Totalling £10,988.56 had been taken from my account by Amazon with the transaction type labelled 'Other'.

It has been 2 weeks and numerous amounts of communication with seller support for them to continually say 'there is a different team that specializes and works on this issue. I have reached out to them and requested that they provide a resolution. As soon as there is an update, we will contact you in this same email thread.'

My next payout is now £11,000 less than it should be as you can imagine for any business it has had a huge impact!

We have no FBA products, we use our carrier contracted rates for buy shipping labels so am absolutely baffled as to how these supposed fees have occurred and have no answers from Amazon.

If anyone could shed any light on this issue so I am a little less in the dark it would be very much appreciated.

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Seller_w4vweqz5pcego
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@Seller_Udi0JNbTrsmUVI have been trying (4 times) to get funds transferred from UK Amazon into an already-verified Australian bank account. Each time it gets to "acknowledged by bank" and then fails saying the details are wrong - they are not. Support are not being helpful and my bank is saying there have not been any transactions from Amazon

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Seller_CNfI8J4nUOe7s
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APPLYING TO SELL - UPLOADING DOCS
by Seller_CNfI8J4nUOe7s
Amazon replied

Hello

I'm trying to upload documents for Brand Name Approval to start selling products. I have uploaded the images of product plus the logo but it is still not allowing me to submit saying 'please provide necessary documents'

What am I doing wrong???

Thanks in advance!

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Seller_aaKiCoHnwzl82
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KYC verification process,
by Seller_aaKiCoHnwzl82
Amazon replied

I have already submitted all the required documents for the KYC verification process, but I have been asked to provide more information without any clear explanation of what is missing or incorrect. i understand the need for this process however it is hard to communicate with the verification team. is normal for sales activity to be paused or restricted during the KYC verification process?

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11 replies
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Seller_jpIYDpIJQDvUN
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Someone Please help
by Seller_jpIYDpIJQDvUN

3 years have passed by, and I am still stuck in the same loop. Amazon sends me a message stating that the funds are ready to be disbursed. Please verify your account. I go to verify, and the option is greyed out. I reach out to the Amazon support, and they again, without understanding my issue, send me to the disbursement team. Not even a single escalation desk reviewing these cases?

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3 replies
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Seller_msCGT5gsXJsmp
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Account lever reserve £3500 held by Amazon
by Seller_msCGT5gsXJsmp
Amazon replied

hi ,

My money held by Amazon ,contacted them on many occasions seems everyone telling me different thing ,nobody can really help ! I lost my bank card few weeks back added new one ,then verified my account with all the countries as amazon told me to do so ,then they told me verify my identity ,I did that 3 times all successful,then verified my bank card with all the countries all active showing green ,then verified my bank account with all countries as I’ve been told by Amazon ,my rent is behind because of @Amzon not releasing my funds ,I have twins 7 years old because of Amazon I’m struggling to feed them it’s disgusting by them ,I think it’s time to take legal action against them as this is absolutely unacceptable ! I need it sorted asap @Amazon !

Account health good ,no charge backs,no claims etc …

[Modified by moderator - Personal data removed]

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1 reply
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