Get over £42K in potential incentives when you start selling with Amazon. Learn how
Get over £42K in potential incentives when you start selling with Amazon. Learn how
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    Seller_3WVvHH28i7NpZ
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    Seller_3WVvHH28i7NpZ
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    No receiving payments for sales.
    by Seller_3WVvHH28i7NpZ
    Amazon replied

    Hi, I was wondering if anyone can advise me, I have been selling on amazon for 10 weeks now, total sales £1037.

    Every 2 weeks I get a statement witch tells me how much and when I will be paid. The problem is I'm yet to receive a single payment. I have been contracting amazon seller support - who inform me I must wait for the next payment day.

    I'm an autistic adult who was made redundant... thou small my sales are the only income I have.

    I keep attempting to get this resolved but feel like I'm just banging my head off a brick wall.

    Any advice appreciated - Dainty.

    1 vote
    0 votes
    547 views
    20 replies
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    Seller_QHJyNkagGiCWP
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    Dd+7 reserve policy extension to sep 25
    by Seller_QHJyNkagGiCWP
    Amazon replied

    discussion.Since its only a couple of weeks to go, has amazon contacted anyone about this happening, or are they just automatically doing it or will it not happen.

    5 votes
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    1.5K views
    70 replies
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    Seller_b1TpDL1b2ZLa2
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    Why can't I email support anymore?
    by Seller_b1TpDL1b2ZLa2
    Amazon replied

    Every time i try to open a new case on SC, the only options i have are phone call or chat. I much preferred email rather than waiting several minutes for each reply from the support rep. Email is a much better fit for me. Anyone know how i can send emails again? thanks

    5 votes
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    402 views
    8 replies
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    Seller_xiJDmtQr1x151
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    URGENT: Hundreds of Retroactive "Carrier Delivery Label Adjustment" Charges Flooding In — Anyone Else?
    by Seller_xiJDmtQr1x151
    Amazon replied

    Hi everyone,

    This evening, we’ve been hit with hundreds of sudden charges on our account under the description:

    "Carrier delivery label adjustment due to under-charged delivery label"

    These adjustments are:

    Hitting all at once with no prior notice

    Going as far back as April 2025

    All related to EVRi Seller Fulfilled Prime (SFP) shipments

    Providing no clear breakdown or calculation of how the so-called "undercharge" was determined. All we can see is that its a duplicate charge to the original buy shipping charge.

    This has caused massive billing disruptions and we're concerned it may be a system-wide issue or billing error. A few example order IDs show the same problem with duplicate or unexpected label charges retroactively applied.

    We have raised this with both EVRi and Amazon support, but are still waiting for an explanation or fix.

    Is anyone else seeing this?

    Would appreciate hearing from other SFP sellers (especially those using EVRi) to understand if this is isolated or affecting others too.

    Thanks in advance for any insight!

    @Seller_mIRnuhdx7l5sN

    10 votes
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    1.7K views
    91 replies
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    Seller_A5QUfTZ8Bt3hf
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    So frustrated by Amazon Seller Support
    by Seller_A5QUfTZ8Bt3hf
    Amazon replied

    Hi Guys,

    I think I am not alone in this. I am literally so frustated by Amazon Seller Support.

    Every time I have an issue, Amazon is really quick in sending me scary emails, but really slow in helping me fix the problems. For a week I have been receiving scary emails of my account being at risk of suspension because they can't verify it, and every time I try to contact seller support is just a waste of time. People refer me to other people. They send me completely useless and unhelpful times.

    Is this the norm on Amazon? I am so debated, it is a great platform for selling products, but I am not sure it is worth it if it causes me so much stress. I am looking forward to hearing other seller's opinions.

    Thanks

    Alessandro

    21 votes
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    27 replies
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    Seller_uXvbuqGy3NJnz
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    I am beginning to hate Amazon .....Verification
    by Seller_uXvbuqGy3NJnz

    Ok so we have the obvious scammers that Amazon don't support us for, we have the really old website that is SOOOOO clunky to list things on compared to the competition, Pulling listings for no apparent reason, Customer service that ( fill in your own wording here ), We have flaming hoops of legislation to jump through, which only Amazon seem to make us obey, and we accept that is part of life as a seller on Amazon. BUT here's the last straw....

    They are holding my earnings to ransom, because for some reason they were really happy with who I was and the bank account I used for the last few years, But now it seems they don't trust me. I have completed the 3 ring circus of confirming stuff, sending in documents validation this, validating that, but still I cannot get to MY money sitting in Amazon's account. No pre-warning at all, just WHAM "You need to prove who you are ", meanwhile Amazon are going to hold all your hard-earned money in THEIR account ( which I have not asked them to send me documents to prove ). I am getting to my wits end TBH. What's the point in continuing to sell on Amazon, if I cannot get the money I earned.

    TAKE OUT EVERY PENNY EVERY DAY, OR THEY WILL DO THIS TO YOU TOO WITH NO WARNING!

    13 votes
    1 vote
    836 views
    22 replies
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    Seller_dga2ny8aKbk9S
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    Disbursement - Ackno­wledge­d by bank issue
    by Seller_dga2ny8aKbk9S
    Amazon replied

    Looking for advice

    Since 23/09/25 Disbursements have been sent but still have no " Ackno­wledge­d by bank " status .

    For the last 3 years Disbursements have been acknowledged the same day as "Sent to bank" notification and had payments within 3days . Bank connection still valid and no issues . Not changed any bank account information

    Seller Support no help just said the Disbursement had been sent .

    2 votes
    0 votes
    320 views
    10 replies
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