I am a seller on Amazon Handmade, I create handmade jewellery.

Last week I noticed that the departmental best seller top 100 ranking has dissapeared from my product listing pages information. I used to always have the Top 100 in Handmade Drop and Dangle Earrings or Handmade Pendants information displayed down the page, so I could click on that and see where I was on the list, also on the most wished for and most gifted.

Now, all that shows is the Top 100 in the whole of the Handmade department. I can't find the Top 100 list anymore.

I have reached out to Amazon and after 6 days I have not had a response, I have contacted them on X and have been told to wait but my case is showing as having been transferred. There is no response or no way to edit or chase it.

I don't know if this is some kind of technical issue with the site or my listings, if they have done away with departments on handmade or tje ranking altogether, or some other problem but I am hardly getting any orders. I always found that when I had sales which made myt items showing up in the Top 100, more would follow.

Please could someone tell me what's going on here, if it's something I can fix tell me so I can do it! Existing Case Number: 10426891982

@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_ZyGdB49sb7An4@Seller_gAhPNiLrkfTcr

Hi,

I'm a relatively new seller (2 months old). I have recently encountered issues where I have been perfectly fine adding products to existing listings until this week where I have had active listings made inactive. Amazon have not been clear why this is the case even after contacting seller support directly. I have just been informed that Amazon reserve the right to deactivate listings due to changes in the "Categories and Products Approval" policy. This I believe is telling me that there are either restrictions or they have limited my category access for some reason. The option to re-apply is not even available anymore and I am not sure not what to do.

This was the issue with one ASIN to begin with however, another one of my products has now been removed as well but strangely a variation of that same product is still active and selling.

More frustratingly, I have just realised that a product I had just sourced and purchased that was initially available to apply to sell under is now unavailable.

Can anyone with experience or any Amazon representative please tell help?

Kind regards

PLEAASE SPENCER CAN YOU HELP ME RESTORE MY ELIGIBILITY @Seller_XUNeUuvrQDpgP

Hello please can you help as i have lost all buy box eligibility despite having good metrics please advise me on what i can do !!!! @Seller_XUNeUuvrQDpgP

Does anyone have problems with listings being changed to french? We are not the brand owners as everything we sell is branded but some of our listings are changed to french. We have a good relationship with the brand owner so are able to ask them to get it changed back but its just frustrating that it happens at all especially when we are unable to make any changes.

Does anyone else have any issues like this?