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Seller_aye0bV0gfqDWj
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Seller_aye0bV0gfqDWj
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How is this "Estimated packing discount" working for FBA sellers?
by Seller_aye0bV0gfqDWj

I have a consignment that I can ship to the warehouse using Amazon shipping providers in one box but I notice that I get a £7.60 discount if I split it into 4 boxes.

Cost to ship 1 box - £3.06

Cost to ship 4 boxes - £11.85

Am I missing something or is it going to cost me and extra £1.51 to help Amazon out?

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Seller_SB3BLY61kR65e
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Sales have been declining in the last few weeks
by Seller_SB3BLY61kR65e

I've noticed a significant drop in my sales over the last few weeks and wanted to check if others are seeing a similar trend.

In our listings, pricing, Inventory is healthy and there are no active suppression or performance issues on the account. Despite this, sessions and conversions seem to be noticeably low. I haven't been able to get orders for the last couple of weeks, even though there is no problem with the prices, but the products are in full size box.

Is this due to recent category-specific trends or is it due to a broader seasonal lull? Because this is the first time I have encountered this situation.

Thank you!

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Seller_tJojjzGVVZBCu
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Seller Application
by Seller_tJojjzGVVZBCu

Hi, anyone have any idea how to complete the seller application for selling LEGO. I applied 3 years ago and was accepted and no I have to reapply but keep getting declined with no reason why? I actually bought the LEGO from actual amazon as well which I don't understand why they decline me?

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9 replies
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Seller_8ECbiecBn8rpi
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亚马逊库存多久会自动清理，假如这个产品有动销，还会被清理吗？
by Seller_8ECbiecBn8rpi

亚马逊库存多久会自动清理，假如这个产品有动销，还会被清理吗？

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2 replies
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Seller_RRVDJ23eY6DoO
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HELP PLEASE LOST INVENTORY FBA UK
by Seller_RRVDJ23eY6DoO
Amazon replied

I really need help. FBA UK has lost some of my inventory that I sent in just before Christmas 2024. This was my first time ever using FBA UK.

I sent 5 boxes, each box had 1 SKU Per box. In the box in question there was of 88 units of 1 SKU (X00274AUU5). 40 of my units are missing. I have been trying since the beginning of January to get help with this. All I keep getting is the same reply. That only 41 units were received and that they were part of another box. But this is not true.

I packed the boxes myself. I am a sole trader, so I know what went in to these boxes.

My Inventory shows 10 sold and 38 available, so it makes no sense to tell me only 41 units have ever been located, they have obviously received more than the 41 units they keep telling me were received.

I have provided copies of my packing slip around 10 times now and each time I am getting the same reply and they keep closing the case.

As I said, I am a very small business and can't afford to lose this amount of Inventory.

Look I may have done something wrong with the labels of the boxes (I don't think I did) However UPS CONFIRM all 5 boxes were received by Amazon, the weight of each box etc, etc and the Inventory does not match up with the answer I am getting from Amazon support.

How do I get this reimbursed, as clearly no one is trying hunt down my lost Inventory or who do I report Amazon to, if they are not taking this seriously and keep fobbing me off with this standard reply.

2 votes
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Seller_TfR8ZNTe6Yr5w
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The entire shipment has not been found since it was put into storage, and 6 months have passed without any progress in the investigation
by Seller_TfR8ZNTe6Yr5w

Hello!

We have a shipment FBA15JK9W58S (17 boxes) that was received into Amazon warehouse on November 22, 2024, with a POD receipt.

But since December 2024, we have been contacting Amazon customer service and have opened many cases. We have been dealing with them and no one has replied where the shipment is? May I ask if there is a similar situation? May I ask what we should do? Thank you!

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Seller_LivquVlJSFxMK
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Reimbursement error
by Seller_LivquVlJSFxMK
Amazon replied

I sent amazon 5 units of a particular product. They lost 2 of them (not the first time this has happened), and they've only reimbursed me a fraction of the cost.

For reference, the product sells for £80. They sent me just over £30 per unit, for an error on their side.

Any advice on what to do?

I've already submitted a revaluation, and their response was - After reviewing the reimbursement request for FNSKU *********, we will not be able to make any additional adjustments.

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247 views
6 replies
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Seller_OL22xfQgZDtZi
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FBA shipment collection from Amazon Coventry
by Seller_OL22xfQgZDtZi
Amazon replied

Hi,

We have 50 items declared non conform due to exceeding weight limit by grams.

Can i collect the non conform goods from Amazon directly?

Could anyone give some direction and contact details for Amazon Coventry?

Thank you

Flo

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1 vote
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6 replies
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Seller_0msMReDTskp1Y
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FBA stock sent abroad by Amazon. How to get it back?
by Seller_0msMReDTskp1Y

For the past few months I been receiving small FBA fee charges on our account from Amazon Germany and Amazon Spain. We sell UK power adapters so have no dealings with non-UK countries.

I ran an FBA stock report and I see that somehow I've ended up with 10 pieces of stock in Germany, Spain, Italy and Poland. I didn't ask for this as they will never sell there and as a last kick in the teeth Amazon are charging me storage fees for them each month.

Clearly I need to get them back but support are telling me I need to create removal orders. Heaven knows how much this will cost and I don't feel I should be on the hook for it when I never asked for the original transfers.

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4 replies
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Seller_Si6cVUxetn5nf
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Proof Documents to submit for denied Sourcing Cost as a manufacturer
by Seller_Si6cVUxetn5nf
Amazon replied

Amazon recently introduced a new feature called "Managing Sourcing Cost" to handle the reimbursement for inventory that has been damaged or lost in their warehouses. After submitting a claim for sourcing costs, we received rejections. In two instances, Amazon requested proof of documentation. As the manufacturer of our products, we provided invoices, but our claims were denied again. Can anyone advise on the specific documents we should upload to have the sourcing cost approved?

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1 reply
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