Just received a bill for the electricity at my warehouse. These monthly bills are usually £70 or less from Opus Energy. Nothing has changed regarding using new devices etc.

Today's bill is for £700. The bill actually states that we have used 10 times the usual amount of kilowats, Phoned them and they say we have to pay it. If we cancel the direct debit they will immediately send in a debt collection agency and they will also destroy our credit rating.

It seems Opus Energy is being taken over/sold to another provider.

Seems very high handed. Don't know how to deal with this.

Does anyone else have this problem? Can anyone offer advice regarding my options for action? Help would be appreciated.

lost all my buy boxes since Tuesday and amazon is just saying work in progress no reply please help us.

The whole shop it is really frustrating i need help soon

Could i please ask why i have £65 as a standing order?

For some time now I have been receiving warnings from Amazon regarding violations of the "Trademark on Product" policy. This concerns one brand from which I have an authorization letter as well as a purchase invoice. I believe that this is unfair competition, someone is impersonating the owner of the rights to the brand and Amazon recognizes this without any verification. However, I receive warnings as High in Account Health.

The last warnings I received on my account concerned 2 ASINs of this brand.

Complaint ID: 17547860851

This warning made me think that something was wrong. Someone reported me for selling a product under a product brand that does not produce it - and this is not true. In addition, the contact details are provided, which, as I found out, are not true - the e-mail address and name of the reporting person are not associated with this brand. I have tried several times to contact them via this e-mail, but to no avail.

In addition, for some time now, the photos, titles, descriptions, ASINs of this brand have been changed, which is why I was forced to completely remove all ASINs of this brand for fear of receiving further warnings. Because one day all the data on the product page is correct, and the next day there may be a different description, title or brand than it should be. I suspect that this is related to unfair competition by other sellers of these products. Is there any way to defend yourself against such a situation?

Aren't false reports verified in any way by Amazon before they are uploaded to someone's account?

I would very much like to ask an Amazon employee for help in this matter. I am receiving unfair warnings regarding "Trademark on Product" and I would like to defend myself against it.

Hello,

I was receiving 6-10 daily sales, but I changed search term/generic keywords recently and my organic sales dropped to zero.

I am only getting sales through campaigns and after spending £20 I get 2-3 sales hardly.

What should I do to resolve this issue?