Hello Amazon Team,
I am requesting urgent help from the Europe/UK Seller Verification / Payments team.
My account has been suspended for over 10 days, even though I have already submitted all required KYC documents (GST, MSME, IEC, Shop Establishment, etc.), and they have been under review for days with no update.
The issue is:
• No one is telling me if any document is missing or incorrect
• No clear reason for the delay
• My case has already been escalated by Account Health team, but still no response
Yesterday, some funds were even released to my bank account, which indicates verification may be partially processed — but my account is still inactive.
This is extremely stressful as:
• My FBA inventory is blocked
• My business operations are completely stopped
• This is my primary source of livelihood
I have tried:
• Multiple emails to Seller Verification → No response
• Account Health call → Already escalated
• Cases opened → Closed or no resolution
👉 I respectfully request the Seller Verification team to urgently review my case and provide a clear update — whether any additional document is needed or what exactly is pending.
Please help resolve this as soon as possible.
Thank you.