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Hello Sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to Part 2 of our Prime Day Readiness listing series! In Part 1, we covered the fundamentals of listing creation. Now let's take your listings from good to great with optimisation strategies that help customers find and choose your products.

Think of it this way: listing creation gets you on the shelf — listing optimisation puts you at eye level. And during Prime Day, you want every advantage you can get.

🔍 Search Optimisation

If customers can't find your product, they can't buy it. Search optimisation ensures your listings appear when Prime Day shoppers are looking for what you sell.

  • Understand how Amazon's search algorithm matches customer queries to your listing
  • Ensure your title, bullet points, and backend keywords work together
  • Focus on relevance — the more accurately your listing matches customer intent, the better it performs

Full guide: Optimise Your Product Discoverability

🔑 Keywords & Search Terms

Your backend search terms are a powerful (and often underutilised) tool for discoverability.

  • Stay within the 250-byte limit — if you exceed this, none of your search terms will be indexed
  • Include synonyms, abbreviations, and alternate names
  • Use all lowercase — no punctuation needed
  • Separate words with spaces
  • Don't repeat words already in your title or brand name
  • Never include competitor brand names or ASINs
  • No need for stop words such as "a," "an," "and," "by," "for," "of," "the," or "with"

Full guides: Use Search Terms Effectively

🎬 Product Videos

Video brings your product to life in ways that images and text simply can't. Customers who watch product videos are more likely to convert — and Prime Day shoppers are looking for confidence before they buy.

  • Demonstrate your product in action
  • Highlight key features and benefits visually
  • Show scale, texture, and real-world use cases
  • Keep videos concise and focused

Full guide: Upload and Manage Product Videos

✨ A+ Content

A+ Content (formerly Enhanced Brand Content) lets brand-registered sellers create rich, visually engaging product descriptions with custom layouts, images, and comparison charts.

  • Tell your brand story with enhanced visuals
  • Use comparison charts to help customers choose between your products
  • Highlight key differentiators that don't fit in bullet points
  • A+ Content can help increase conversion rates and reduce returns

Full guide: A+ Content Overview

🌐 Optimise Product Discovery

Beyond search, there are additional ways to help customers discover your products across Amazon's ecosystem.

  • Ensure your products are properly categorised
  • Use all available listing fields to maximise visibility
  • Consider how customers browse (not just search) for products like yours

📖 Full guide: Optimise Product Discoverability | Increase Sales

🚀 Quick Action Checklist

✅ Audit your backend search terms — are you using all 250 bytes?

✅ Upload at least one product video for your top-selling ASINs

✅ Create or refresh A+ Content for brand-registered products

✅ Review your product categorisation for accuracy

✅ Remove any competitor brand names from your search terms

Up Next: In Part 3, we'll show you how to use Amazon's AI-powered tools — including Rufus insights, Seller Assistant, and listing change reviews — to analyse and improve your listings with less effort.

Share Your Experience

Optimisation is where good listings become great ones. Tell us:

  • Which strategy has had the most measurable impact on your conversion rate — search terms, A+ Content, or video?
  • Have you discovered a backend keyword approach that improved your discoverability?
  • What's one optimisation mistake you made early on that you'd warn other sellers about?

Practical tips from sellers who've tested these strategies are invaluable. Share what worked for you.

Have questions? Comment them below.

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Hi sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on 27 May - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

_____________________________________

Prime Day is one of the biggest shopping moments of the year. Whether you sell home goods, beauty, electronics, or everyday essentials, the right advertising strategy before the event can significantly impact your results. This post walks you through how to prepare your campaigns before Prime Day, which starts now!

📊 Quick Poll: Are your campaigns ready for Prime Day? Comment on the post!

  • Already prepared → Click 👍
  • Still planning → Click 👎

Preparation is everything, so before running ads on Prime Day, we want to make sure you are set up for success with the following best practices:

🛍️ Optimize Your Product Pages

Strong product pages help shoppers find relevant information fast and influence purchase decisions. Here's how to strengthen yours:

  • Create clear and focused titles and bullets: Have concise titles to help shoppers quickly understand your product. Additionally, aim for three plus bullet points that focus on key benefits that matter most to shoppers.
  • Feature high-quality images: Include at least four photos showing your product from multiple angles to help shoppers make confident purchase decisions. Use lifestyle images to demonstrate your product in real-world settings.
  • Add A+ content: Available to brands enrolled in Amazon Brand Registry, A+ content lets you describe your product features with enhanced images, text placements, and stories.
  • Prioritize products with deals or coupons: Combining deals with advertising helps shoppers discover and purchase your products more easily.
  • Highlight strong performers: Review recent sales to identify products with consistent results. Items showing strong engagement leading up to Prime Day may continue to resonate during the event.
  • Plan for inventory and profitability: Consider advertising products with excess inventory while maintaining focus on items with healthy ACOS (advertising cost of sales — the percentage of sales spent on ads).

🎯 Build Your Campaign Strategy

Combining multiple targeting types creates a balanced strategy for Prime Day and year-round.

  • Start automatic targeting early: Launch Sponsored Products automatic campaigns at least 6 weeks before Prime Day to discover new shopping patterns and keywords.
  • Build manual targeting campaigns: Use high-performing search terms from your automatic campaigns and bid on them competitively as exact match (ads show only for that specific search term).
  • Add negative keywords: Review your search term reports and add negative keywords (terms you don't want your ads to appear for) to focus spend on the most relevant searches.

Explore Amazon Ads targeting strategies for more details.

💰 Set Your Bids and Budget

With your product selection and targeting in place, bid optimization becomes essential for high-traffic events.

  • Use schedule-based bid and budget rules: Automatically adjust your bids and budgets during peak shopping hours when conversion rates may be higher.
  • Shift budgets to top performers: Move spend from lower-performing campaigns to your best-performing ones for maximum impact.

Visit the bids and budgets guide to learn more.

💡 Key Insight

Advertisers saw a 16% increase in sales using Sponsored Ads during Prime Day, compared to average category growth.*

🤝 Let's Talk

What's your Prime Day advertising strategy this year? Share your tips or questions in the comments. Your insights could help a fellow seller. 👇

*Amazon internal data, worldwide. Results are based on past observations and may not indicate future performance.

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Replenishment alert emails stopped again
by Seller_ExO2KKCwIDvij

Anyone else having issues with replenishment alerts not working?

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Hi everyone,

I am looking for some advice regarding an ongoing hazmat issue with one of my FBA products.

This case has been ongoing since 7th April. Amazon requested a hazmat review, and throughout the process I have provided all required documentation multiple times, including:

SDS report

UN38.3 test summary

Exemption sheet

Battery information

Eventually, I received the following email from Amazon:

“Your ASIN has now been successfully classified as a dangerous good (hazmat) under the category ‘LITHIUM ION BATTERIES MEDIUM’. This means your product is now eligible for Fulfillment by Amazon at hazmat-enabled fulfillment centers.

Please allow at least 20 minutes for this classification change to be fully reflected in the system. If you currently have inventory stored in non-hazmat fulfillment centers, please note that these units will be automatically transshipped to a hazmat-enabled fulfillment center to ensure proper handling and compliance.

Thank you for your patience throughout this review process. Your product is now ready to be fulfilled through FBA.”

However, when I check the Dangerous Goods Classification Dashboard, it still shows:

“Classified – DANGEROUS GOOD UNFULFILLABLE”

This directly contradicts the email I received.

I have been back and forth with Seller Support many times via cases and phone calls. Every response says the issue is being escalated and investigated, but I honestly feel like I am getting nowhere now as this has been ongoing for weeks.

Another concern is inventory visibility:

I previously had 59 units showing as Reserved

Now around 40 of those units appear to be missing completely

They are not showing as Available, Inbound, FC Transfer, or elsewhere in inventory

On top of this, around 60% of my product reviews have also disappeared unexpectedly, and I have not been given any explanation for this either.

I am still a relatively new seller, so any advice or support from experienced sellers would be greatly appreciated.

Thanks.

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_Rv3kmJHEUMGJH @Seller_Huz6FT08OxHAR @Seller_XUNeUuvrQDpgP

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Label Printer Suggestions Please
by Seller_540qgZMXuuXdD

Hello,

I was hoping someone could recommend a reliable direct thermal label printer?

I have a Brother QL-810W but I think it’s on the blink.

I’m looking for something MAC OSX compatible, and that accepts third-party labels.

Many thanks.

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Hello Sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Prime Day is one of the biggest sales events of the year — and your product listings are your shopfront. A well-crafted listing helps customers find your products, understand what you're selling, and feel confident clicking "Add to Basket."

In this 3-part series, we'll walk you through listing creation, optimisation, and how to use AI tools to take your listings to the next level ahead of Prime Day.

Let's start with the foundation: creating a strong listing from the ground up.

_______________________________________________

📝 Product Titles

Your title is the first thing customers see. Keep it clear, concise, and informative.

  • Titles must not exceed 200 characters (including spaces), though aiming for 80 characters or fewer is recommended for better readability
  • Don't include promotional phrases such as "free shipping" or "100% quality guaranteed"
  • Avoid restricted special characters (!, $, ?, _, {, }, ^, ¬, ¦)
  • Don't repeat the same word more than twice
  • Include the minimum information needed to clearly identify your product (brand, product type, key differentiator)
  • Capitalise the first letter of each word, but not conjunctions, articles, or prepositions with fewer than five letters

Full guide: Product Title Requirements and Guidelines

🔘 Bullet Points (Key Product Features)

Bullet points are your chance to highlight what makes your product stand out. Think of them as your quick pitch to Prime Day shoppers who are browsing quickly.

  • Begin each bullet with a capital letter
  • Format as sentence fragments (no end punctuation needed)
  • Highlight key features, materials, dimensions, and use cases
  • Never include promotional, pricing, or shipping information
  • Use all 5 available bullet points — each one is an opportunity

Full guide: Bullet Points Best Practices

📋 Product Attributes

Attributes are the behind-the-scenes details that help Amazon categorise your product and match it to customer searches. The more complete your attributes, the better your discoverability — particularly during high-traffic events.

  • Fill in all required and recommended attributes for your category
  • Use accurate values — incorrect attributes can lead to suppression
  • Review your category-specific style guide for formatting requirements

Full guide: Product Attributes Guide | Product Detail Page Rules

📸 Product Images

Images are often the deciding factor for customers. High-quality images build trust and reduce returns — and during Prime Day, shoppers are making quick decisions.

  • MAIN image: Pure white background, product only, no text/logos/watermarks
  • Product must fill at least 85% of the image frame
  • Images should be 1000 pixels or larger on the longest side to enable zoom
  • Use additional images to show different angles, lifestyle use, and key features
  • Accepted formats: JPEG (preferred), TIFF, PNG

Full guide: Product Image Requirements

_______________________________________________

🚀 Quick Action Checklist

✅ Review all your titles for compliance with the 200-character limit

✅ Ensure each listing has 5 strong bullet points

✅ Complete all required product attributes

✅ Upload high-quality images (1000px+ for zoom)

✅ Check for suppressed listings: Manage all Inventory > View all suppressed listings in Activate listings or click the Listing status filter for a specific type of issue

_______________________________________________

Up Next: In Part 2, we'll cover listing optimisation — including search optimisation, product videos, A+ Content, and keywords to help your products get discovered during Prime Day.

_______________________________________________

Share Your Approach

Prime Day preparation looks different for every seller. We'd like to hear from you:

  • Which listing element are you prioritising first — titles, images, bullet points, or attributes?
  • Have you found a suppressed listing during an audit that you caught just in time?
  • What's one listing change you made before a past sales event that genuinely made a difference?

Your experience could help another seller get their listings ready. Share below.

Have questions? Comment them below.

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Hello Sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to the final instalment of our Prime Day Readiness listing series! In Part 1, we covered listing creation fundamentals. In Part 2, we explored optimisation strategies. Now, let's talk about how to work smarter, not harder using Amazon's AI-powered tools.

With Prime Day approaching, you haven't got time to manually review every listing. These tools can help you identify gaps, generate improvements, and stay on top of changes — so you can focus on what matters most.

🤖 Rufus: Understand What Customers Are Asking

Rufus is Amazon's AI shopping assistant that helps customers find products by answering their questions. As a seller, understanding how Rufus interprets and presents product information can help you create more effective listings.

  • Rufus pulls information from your listing content to answer customer questions
  • Ensure your titles, bullet points, and descriptions clearly answer common "who, what, when, where, why, and how" questions
  • Complete and accurate product attributes help Rufus provide better recommendations that include your products
  • Think about the questions customers ask before purchasing — and make sure your listing answers them

Full guide: Rufus and Your Listings

🧑‍💼 Seller Assistant: AI-Powered Listing Guidance

Seller Assistant uses AI to provide personalised recommendations for improving your listings directly within Seller Central.

  • Get actionable suggestions to improve your listing quality
  • Identify missing information or areas where your listing could be stronger
  • Receive guidance tailored to your specific products and category
  • Save time by focusing on the changes that will have the most impact

Full guide: Seller Assistant

📋 Review Listing Changes

Staying on top of changes to your listings is critical — particularly during high-traffic periods like Prime Day. The Review Listing Changes tool helps you monitor and manage updates to your product detail pages.

  • Track changes made to your listings (whether by you, Amazon, or other contributors)
  • Review and accept or dispute changes that don't accurately represent your product
  • Maintain control over your product information
  • Catch issues before they impact your sales during peak traffic

Full guide: ASIN Creation Policy | Fix Suppressed Listings

🚀 Quick Action Checklist

  • ✅ Review your listings through the lens of customer questions — does your content answer them clearly?
  • ✅ Check Seller Assistant for personalised improvement recommendations
  • ✅ Set up a routine to review listing changes weekly (particularly ahead of Prime Day)
  • ✅ Ensure all product attributes are complete so AI tools can work effectively with your data
  • ✅ Revisit Parts 1 and 2 of this series to ensure your foundation is solid

📚 Full Series Recap

Share Your Experience

AI tools are still relatively new for many sellers. We'd like to hear how you're using them:

  • Have you used Seller Assistant recommendations to improve a listing? What changed?
  • Has reviewing listing changes helped you catch an issue before it affected sales?
  • What's one thing you wish these tools did differently?

Whether you're an early adopter or just getting started, your perspective helps the community. Share below.

Have questions? Comment them below.

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