아마존을 통해 판매를 시작하면 $50,000가 넘는 잠재적 인센티브를 받을 수 있습니다. 방법 알아보기
아마존을 통해 판매를 시작하면 $50,000가 넘는 잠재적 인센티브를 받을 수 있습니다. 방법 알아보기
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    권장최근 활동 순최근 생성 순최다 조회가장 많이 투표됨
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    권장최근 활동 순최근 생성 순최다 조회가장 많이 투표됨
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    권장최근 활동 순최근 생성 순최다 조회가장 많이 투표됨
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    URGENT: 289 FBA Units Missing – Case #12003937552 Closed & Merged
    제공자: Seller_gQGLxv7EQAFEZ

    I am reporting a serious unresolved FBA inventory issue.Shipment ID: FBA15L4X759H

    Total units shipped: 620

    The inventory was delivered to the FBA warehouse but was never correctly received or recorded, resulting in the loss of 289 units.

    The original case #12003937552 was automatically closed after 5 days with no response and no resolution.When I opened a follow-up case, it was merged back into the already closed case, preventing any further resolution.

    I have followed all standard support procedures and have not received any meaningful update for more than 48 hours.

    I request:

    Open a new, independent investigation and do not merge this with the closed case.

    Assign a dedicated FBA specialist within 24 hours.

    Provide a clear investigation and resolution timeline within 72 hours.

    Compensate for the full value of the 289 missing units in accordance with FBA policy.

    I can provide delivery proof, shipping documentation, invoice, and full case history upon request.

    Please treat this matter as urgent.

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    looking for a 3pl return service for europe
    제공자: Seller_n2twlcqtTqC9m
    Amazon replied

    any one have any recommendation we are looking for a 3pl provider to provide a return service for our european orders

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    Replen report
    제공자: Seller_i38MVIJDH23AY
    Amazon replied

    Does anyone know if it is possible to get the old suggested replenishment screen back? I had it working well with delisted lines hidden and filters set up for supplier etc.

    The new one that they are now forcing on us seems to have none of this functionality and is unusable.

    This is just another example of Amazon introducing something where they clearly haven't spoken to any sellers.

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    FBM not available on all of vour products
    제공자: Seller_5nhw8V6V5wbO2
    Amazon replied

    Why is it that when we upload a new listing we are told that we are told that our FBM performance is not good enough and we need to convert to FBA. All items that we are allowed to fulfil ourselves are sent out on a fully tracked service. We have had no complaints and our account health is shown as Healthy. We do not want to lose a lot of shelf life on our products whilst they are sat on Amazons shelf. We prefer to send fresh, long life products. Anyone else struggling with that ?

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    Use the new dashboard to view changes to your brand’s product detail pages
    제공자: News_Amazon

    Brands can now review all Amazon-initiated changes made to their listings in the last 60 days with Review Listing Changes.

    The dashboard replaces the excel-based Review Listing Updates tool on Explore Brand Selection and helps you view Amazon listings changes in one place.

    Review Listing Changes also includes AI-powered content suggestions when we detect potentially incorrect or policy-violating content.

    You can approve the suggestion or disagree and submit feedback. If you don’t address the suggestion within 14 days, it will be published automatically. Once published, you can view the change, provide feedback and track the status of your feedback for up to 60 days.

    Review Listing Changes is available to all brand representatives that are primary users and can be delegated to secondary users through User Permissions.

    To learn more, go to the Review Listing Changes help page.

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    Monitor your business hour delivery rate
    제공자: News_Amazon

    Your business hour delivery rate is now available on the Eligibilities section of the Account Health dashboard.

    Business hour delivery rate measures how often your self-fulfilled orders are delivered to Amazon Business customers during business hours. Maintaining a business hour delivery rate of at least 90% prevents delivery challenges, such as unattended or lost parcels and failed delivery attempts, which may reduce the chance of Amazon Business customers buying from you again.

    To optimise your business hour delivery rate, follow these steps:


    1. Go to the Account Health dashboard’s Eligibilities section and download the report.
    2. Identify the top-performing carriers who have a recommended business hour delivery rate that exceeds 90%.
    3. Consider using those carriers for future self-fulfilled Amazon Business orders.

    If your carriers aren’t achieving the recommended business hour delivery rate of at least 90%, you can review the list of top-performing carriers for European stores.

    For more information about the metric, go to Business hour delivery rate (BHDR).

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    Update to digital services fee starting March 20
    제공자: News_Amazon

    Effective March 20, 2026, we’ll update how the digital services fee is applied to sales in our France, Italy and Spain stores for sellers who are established outside of these countries.

    The digital services fee accounts for government digital services taxes (DST) and is applied as a percentage increase on your Selling on Amazon fees and Fulfilment by Amazon (FBA) fees. As we continue to better align our fee rates to our underlying costs, we will apply the digital services fee based on the DST rate in the country of sale.

    Starting March 20, the following changes will take effect:

    • If you’re established in the UK, a 3% digital services fee will apply on Selling on Amazon and FBA fees for sales in our France, Italy and Spain stores.
    • If you’re established in Italy or Spain, a 3% digital services fee will apply on Selling on Amazon and FBA fees for sales in our UK and France stores.
    • If you’re established in any other country, a 3% digital services fee will apply on Selling on Amazon fees for sales in our Italy, Spain and France stores. A 3% fee will also apply on FBA fees for sales in our France store.

    To understand how this fee will affect your business, including rates by store and fee examples, go to 2026 digital services fee changes.

    Starting March 20, you’ll be able to view the digital services fee in the Revenue Calculator.

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