Account deactivated
Hey there! I’m a seller from India and plan on selling in the UK market. Within the next day, my account got deactivated(according to section 3) for reasons not clarified by amazon. I tried appealing and submitted every document related to the company, but to no avail. The status still remains deactivated after a week and amazon just reply with “DO NOT HAVE ENOUGH INFORMATION TO REACTIVATE YOUR ACCOUNT”.
57 replies
Seller_7VbclcPFFRTnc
Do you also have UK VAT registration ?
Seller_NoMNQDGnEW5Bx
Just checking to make sure it’s not a wise account that’s all.
What have you actually sent and does every detail match exactly to what you have entered into amazon like middle names etc?
Seller_kg0VdeREqcQqR
Guys, amazon hasn’t been replying to any of the emails and case logs so far. I’ve submitted all related documents. What’s more concerning is that I’ve already made a payment for goods. I’m not sure what’s going on. I don’t even know what information they need from my side. Deposit method, Registration number status shows “verified”.
Seller_7VbclcPFFRTnc
Did this all just happen 4 days ago or longer as appeals and verification take some time
How long did hmrc say the vat registration will take ?
Seller_kg0VdeREqcQqR
I had another query. I haven’t yet registered for UK VAT since I’m not sure if they’ll reinstate or keep my account deactivated. Also, I’m not sure if account deactivation was because of UK VAT unavailability. I was planning on using amazon services to register UK VAT. What do you guys suggest?
Seller_kg0VdeREqcQqR
My account has been re-activated. Thanks for all the support!
