@Seller_XUNeUuvrQDpgP
Hi, Anyone else having this issue
Your Amazon seller account has been placed under temporary review. This review period will provide us with time to confirm delivery of your recent seller-fulfilled orders. The review period should not exceed 30 days. If more time is needed for your temporary review, we will let you know. While your account is under review, funds will remain in your account. However, you will not be able to receive any disbursements during the review period.
For more information, go to "Funds disbursement eligibility policy":
Once we confirm delivery of recent seller-fulfilled orders, you may proceed with funds disbursements according to your regular disbursement schedule. If you have outstanding un-shipped or open orders during this time, continue to fulfill these orders. Evidence of delivery will help speed up the review of your account.
We used a combination of automated means and expert human review to identify and decide this issue.
Why did this happen?
Amazon considers multiple factors when deciding if a selling account should be placed under temporary review. For examples of these factors, go to "Selling account reviews for seller-fulfilled orders":
Maintaining a healthy account and abiding by selling best practices can minimize the likelihood that your account will be placed under review in the future. Refer to our Seller University video on "Seller Fulfillment Best Practices":
How do I expedite the review of my account?
If you believe that there has been an error or you would like to speed up the review process, submit an explanation to
Your explanation should include the following information:
-- Updated tracking information for recently shipped seller-fulfilled orders or verify that the current uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. If you are an Amazon Easy Ship seller, confirm that you use this service for your seller-fulfilled orders as part of your submission:
-- Evidence of delivery of recently shipped seller-fulfilled orders. The evidence may include buyer confirmation of receipt or proof of delivery documentation. If you have not already done so, you may request feedback from your buyers. When contacting a buyer, it is prohibited to pressure a buyer or offer incentives for feedback. Read the "customer product reviews" policies for more information:
-- If your account has unfulfilled orders and buyer claims or complaints that they did not receive the order, send documentation that explains the reasons for non-fulfillment.
-- -- If you are facing logistics issues that are affecting proper fulfillment of your orders and proactive order cancellation, send us evidence for the reasons. We will consider the evidence during your review. Supporting evidence may include copies of communications from the provider, invoices, bank statements, contracts, or any other evidence useful to explain what caused the delays.
-- The URL or physical store address of other stores, including other Amazon accounts where you sell similar products and can show proof of delivery.
-- -- Evidence to support the identity of your business and history of positive buyer-seller transactions. This evidence may include a business website, email, or company bank information. Ensure that all applicable business information is up to date in your Seller Central account. The evidence to support your business's identity is not necessary. However, this evidence can help speed up the verification of your business and the account review process.
