Amazon Payments UK Limited
Dear Selling Partner,
We have become aware of activity on your account that is not in compliance with Amazon policies. As a result, disbursements on your Selling on Amazon payment account are withheld by Amazon Payments UK Limited and Amazon Payments Europe S.C.A. while we investigate this matter.
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
We will inform you within the next 14 days of further steps.
Sincerely,
Amazon Services Europe
Amazon Payments UK Limited
Dear Selling Partner,
We have become aware of activity on your account that is not in compliance with Amazon policies. As a result, disbursements on your Selling on Amazon payment account are withheld by Amazon Payments UK Limited and Amazon Payments Europe S.C.A. while we investigate this matter.
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
We will inform you within the next 14 days of further steps.
Sincerely,
Amazon Services Europe
56 replies
Seller_7VbclcPFFRTnc
Not sure what the question is …
Are you actually a heating engineer from Scotland ?
Seller_SITNVuZK87zGK
Is there a question you wanted to ask?
Seller_yk3kzHpjMMa4B
Hello @KENNEWAY ,
This is Mary from Amazon here to assist you.
From the post above, I understand that you have received the notification from team.
For better understanding please do provide the clear question/s so that we can help and provide you more insights on the same.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary
Seller_JnOXjfywbaWD1
@ Mary_Amazon, we received the performance notification of Disbursements Withheld in Feb.4th. Amazon claim that they would inform you within the next 14 days, in Feb,18th.
But we don’t have got any reply. our funds are still held.
Please help us to get the money quicker.
Seller_7SQmgkby7h3yE
Hi [KENNEWAYGAS_LTD] or Kun_16
Have you gotten any more information about this email?
I got the same email today
Seller_7SQmgkby7h3yE
And after 14 days they released your funds like normal?
Seller_kLPZM5aBb8UWx
We got the same email today - we have been UK VAT registered for several years and are VAT registered in all EU countries as well.
Not sure what the problem is but not looking forward to waiting 14 days with no payments to find out
Seller_wdkT4apB4vujT
I received the same message today… The message was sent to me via the UK marketplace… I don’t sell in the UK… The state of all my accounts are impeccable. No violations… We go through Avalara for our declarations…
I have contacted Amazon services and they tell me to wait 14 days while they analyze what is wrong…
I will keep you updated on my case.
Here is the message is received.
[Mecommerce] Did you have any pending violations on your account status?
"
Dear Selling Partner,
We have become aware of activity on your account that is not in compliance with Amazon policies. As a result, disbursements on your Selling on Amazon payment account are withheld by Amazon Payments UK Limited and Amazon Payments Europe S.C.A. while we investigate this matter.
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
We will inform you within the next 14 business days of further steps.
Sincerely,
Amazon Services Europe"
Seller_21JgJG2Y6ZVn5
One more thing I found with errors was the new EPR categories where you must assign an EPR number.
I clicked German marketplace- Reports- Manage your EPR compliance - Add existing number(s) - Extended Producer Responsibility - Germany Was VALID and continued and clicked Continue to France EPR - where I assigned the Unique Identification number for EPR for the categories that was missing.
Please check and let me know if you had this error as well!
Seller_21JgJG2Y6ZVn5
Do you all use LANDBELL for registering EPR declaration?
