Book typeset claimed to be to small
Hi, any comments as what to do with this customer return request, customer orders a copy of the Fourtean times, all as per listing, now wants to return this as the print is to small, In my eyes I am speechless about this return request, what would other sellers do in this case, suggestions would be appreciated
Dave
Book typeset claimed to be to small
Hi, any comments as what to do with this customer return request, customer orders a copy of the Fourtean times, all as per listing, now wants to return this as the print is to small, In my eyes I am speechless about this return request, what would other sellers do in this case, suggestions would be appreciated
Dave
4 replies
Seller_EJIX7rqDNQJi2
On Amazon, your buyers are free to return their items for any reason within 30 days past delivery and you need to accept their request or provide them the return instructions otherwise they will be able to open an A-Z claim.
Since this is a discretionary return, you aren’t responsible for the return shipping.
Also, in case that the item gets returned after more than 14 days past delivery, you only need to refund the product price (minus any deductions corresponding to the loss of value due to the buyer using the item).
Seller_9wYxGouPhDxrx
Hi, thank you for the reply, I fully understand now
thank you
