Disbursement Fund Issue
Hi,
My account was deactivate few month ago. After three month, I submitted an appeal regarding my fund with document but they stating that you don’t have any balance even my account has balance. they just send a single email after that they did not respond back. I attached the screenshot of respond by amazon I don’t know why they are said. I submitted all the required document and even Orders delivered tracking ID. No one responding back from amazon team. Even my single penny is fair. Help me to resolve this issue.
Disbursement Fund Issue
Hi,
My account was deactivate few month ago. After three month, I submitted an appeal regarding my fund with document but they stating that you don’t have any balance even my account has balance. they just send a single email after that they did not respond back. I attached the screenshot of respond by amazon I don’t know why they are said. I submitted all the required document and even Orders delivered tracking ID. No one responding back from amazon team. Even my single penny is fair. Help me to resolve this issue.
24 replies
Seller_esvgLzKXw2YAl
You need to post the notice that you received.
And give a FULL history of what has happened.
Winston_Amazon
Hey there,
Moving thread to the Account Health Category, seeing as the topic discussed relates more to that issue, please feel free to keep posting.
Seller_u1AdBEcsHujAa
Hello @zurosoul ,
I’m Kavi from Amazon, here to assist you.
Thank you for reaching out to the seller forums community.
We understand your concern about the funds.
Thank you @The_Little_Shop for your inputs.
We would like to inform you that you can write an email to our concerned team "disbursement-appeals@amazon.co.uk" to request your funds from your registered email ID.
To know more information about the Funds Withholding Policy, please click here.
Alternatively, you can also check the how the disbursement schedule works here
You can check your payments summary by downloading the report to see if there were any disbursements. Check our help page 1 for instructions.
Also visit 2 to see why a disbursement may fail.
If you have any further queries please let us know. The community and I are here to assist you.
Regards,
Kavi
Seller_D59sukg3PflcJ
Hi @zurosoul
I’m Aksh from Amazon, here to assist you with your concerns.
In order to reactivate your account, it is recommended that you present a highly detailed and robust plan of action, broken down into three distinct parts:
Firstly, it is imperative that you acknowledge the issue at hand, eliminate any problematic offers, and provide a comprehensive explanation of the root cause behind the occurrence. It is imperative that any ambiguities be avoided in the interest of clarity. It is further recommended that you endeavor to comprehend the rationale behind any customer doubts, even if you hold the belief that the complaint is unfounded.
Secondly, it is advised that you delineate all the measures that have been undertaken thus far to redress the situation in a tangible and concrete manner. Additionally, it is paramount that you elucidate how you intend to ensure that all shipments remains compliant with established policies and protocols.
Lastly, it is suggested that you articulate preventive and proactive measures to obviate the possibility of future complaints.
It is recommended that you present a compelling rationale for this and ensure that the plan of action is robust and effective
Kindly feel free to post on the same thread for any further queries. We’re here to help you.
Regards,
Aksh
