we had an error on a listing pricing on .fr we had to cancel 30 orders we cant seem to be able to supply the correct answers that they are looking for this is what they are asking with what we replied any suggestions please

• Identify the cause of the problem.
we are unsure we had ASIN B0756ZN4J7 LISTED FOR AMAZON.CO.UK PRICED AT £13.59, FOR SOME REASON IT HAD LISTED ON AMAZON.FR AT LESS THAN 6 EUROS?

• Explain what steps you have taken to address this problem.
WE HAVE LOOKED AT ALL ITEMS SOLD ON AMAZON.FR AND CHECKED ALL PRICING IT IS ALL OK

• Describe what pro-active measures you will take to ensure that these types of problems are not repeated.
WE WILL CHECK OUR LISTINGS AND INVENTORY EVERYDAY

• Provide a plan for evaluating the success of your corrective actions.
WE WILL HAVE AS PREVIOUSLY BEFORE THIS ERROR A 0% CANCELLATION RATE POLICY
• Provide a date for the implementation of these actions
04/07/2019