Despite constantly opening cases only to have them closed and marked as answered plus numerous telephone conversations we are unable to get the issue outlined below resolved. This issue was first reported on the 18th March.
We are the creator of ASIN: B00JIO5Z04, created in 2014.
Someone has changed the EAN, title, description, category, images and added their brand
which is registered with Amazon Brand Registry and therefore we or seller
support are unable to edit the listing.
If you look at the product page you can see the 462 reviews are for an
emergency torch and bear no relation to a nose hair trimmer, the product
URL also clearly shows it is our product.
Find attached an image from the web archive showing the product URL as it
was before someone changed it, also attached the listing as it is now.
Seller support suggested we re-list the product with a new ASIN, if we do
this we lose the 462 reviews, in addition we have 1,200 pieces of product
labeled and ready to ship to the Amazons fulfillment centre.