No New Orders for 1 Hour - Normally have about 20 an hour
Hi, We have never experienced this before, we normally have around 20 orders an hour, but for the last hour and a half not had a single order. IS there something wrong, or should i be worried about something?
No New Orders for 1 Hour - Normally have about 20 an hour
Hi, We have never experienced this before, we normally have around 20 orders an hour, but for the last hour and a half not had a single order. IS there something wrong, or should i be worried about something?
728 replies
Seller_FvP5KVdZVsy1e
We haven’t had any orders for a couple of hours either…?
Seller_EJIX7rqDNQJi2
I just checked my account and it looks like I haven’t received a single sale since 11:36am today and there aren’t even any pending orders.
So this definitely appears to be some sort of a site-wide glitch as I am normally getting an order once in every few minutes.
Seller_SaSTHB7FyCHEF
Same here. Glad to see its not just an issue limited to my account! Anyone been in touch with Amazon about it?
Seller_NtainYGNJzxWJ
Yes us too 
We are doing about 30 an hour and have 0 for 100 mins or so.
You are not alone!!
This will correct itsself eventually. Has happened numerous times over the years. No need to worry.
Seller_w6wevyooKA8dx
We are the same, we normally get orders every few minutes and none for over an hour…like you say it will be a glitch somewhere and then they will all hit at once…and then hit the metrics for arriving late to customers!..
Seller_zgIvS1wETI6Vp
Same Issue here, however were showing up in search screen on amazon
Seller_zgIvS1wETI6Vp
I just asked my friend to place an order on our account, nothing has come through, but they had no issue placing the order, i assume they will all show up at some point.
Seller_bdSdLjti4IugQ
Glad it’s not just me!!! We’ve not had a single order since 1.06pm!! My last order I had a message from customer said her card was declined but it then came through since then nothing… Same with FBA until 30 minutes ago and now they’re coming in thick and fast…
Seller_w6wevyooKA8dx
My point here is that Amazon need to communicate issues like this better to sellers. Surely its better to send out an email to all sellers updating them as to what is happening rather than have 100’s of seller contacting seller support and creating hours and hours of work behind the scenes updating and replying to cases.
Seller_5WIfG9bHXrGmB
We have also had no orders since 13:33
The CS I just live chatted with has said the technical team are now aware of this so fingers crossed it is fixed soon.
