Not able to use Royal Mail to buy shipping for SFP orders

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Seller_GykDK3bYjwuWV

Not able to use Royal Mail to buy shipping for SFP orders

We are enrolled in seller fulfilled prime, with DPD and RM as our couriers, as of late last night we are no longer able to buy Royal Mail shipping labels through seller central. Is anyone else having the same problem or had in the past?

Thanks

We have agreed to the RM buy shipping API terms and conditions.
Royal Mail has 1st preference over DPD in shipping settings.
We have changed the package size to 5cm x 5cm x 5cm, so the size isn’t the problem.
The weight is 100g, so the weight isn’t the problem.

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3 replies
Tags:Fulfilment, Packaging, Prime, Royal Mail, Seller fulfilled, Shipping, Shipping labels
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Seller_GykDK3bYjwuWV

*update on this…

I have looked through the see all options drop down menu when trying to buy shipping and Royal Mail tracked 24 is not able to be used because…

Royal Mail Royal Mail Tracked 24
Does not meet promised delivery date

I am only getting this problem on Prime next day orders, not Prime standard.
Has Royal Mail been dropped as a next day approved courier?

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Seller_tUPQGWW6MJ7dA

HA! didn’t realise the date! little bit late ey?

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