Please Help - Trademark Infringement Notice
Hi
I wonder if anyone can help please? I have received four of these emails this morning at 6.40am, I think it is because the listings are down as “Velcro bibs” in the title and description. When I search for any of the ASIN’s listed in the email I can’t find the product. How do I find it?
I didn’t know this was a trademark infringement, they are Velcro bibs, I’m not selling Velcro, this is an option for the style of bib. Velcro or Pullover Style.
They have been on Amazon for years without any issue.
Can anyone please give me any advice? Do I have to remove the word Velcro from each listing and then tell them? I’m guessing so, but I cannot find the products with the ASIN’s they have given?
Thanks in advance.
Hello,
We are contacting you because we received a report of trademark infringement on the product detail page associated with one or more of your listings. Sellers on Amazon.co.uk are not allowed to use trademarked terms in a way that might lead their product to be confused with a different trademarked product.
Please modify your product and product detail page to ensure they do not infringe on the trademark of the rights owner listed below. Once this is done, email us at notice-dispute@amazon.co.uk.
Examples of unacceptable terms:
– “AmazonBasics speaker charging cable.” AmazonBasics is trademarked by Amazon.
– “Wireless Amazon speaker for laptop.” Amazon is trademarked by Amazon.
– “Cable similar to Pinzon.” Pinzon is trademarked by Amazon, and we prohibit the use of “similar to.”
Examples of acceptable terms:
– “Cable for charging AmazonBasics speaker.” The cable is not created or sold by Amazon.
– “Wireless speaker for laptop, compatible with AmazonBasics.” The speaker is not created by Amazon.
– “Basic cable works with Pinzon.” The cable is not sold or created by Pinzon.
If you do not modify your listing, we will not reinstate it. If you believe your listing was removed in error, you may email notice-dispute@amazon.co.uk with supporting documentation (e.g., letter of authorization, licensing agreement).
We consider intellectual property infringement a serious matter. If we receive more complaints about your listings, we may not allow you to sell on Amazon.co.uk.
We may restore this content if the rights owner who reported this infringement contacts notice-dispute@amazon.co.uk to retract the claim. The rights owner contact information can be found below.
– Brand Manager
– brandprotection@mm-velcro.com
To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help.
You can see the health of your account in the Performance section of Seller Central: https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa.
ASIN: B07BFV5JXB, B077J2MKCV, B07G3KVQ41, B075FB9FRX, B07FCR56C7, B07FF3Q487, B07GY37MW3, B07BFV129W, B077Z1FV8V, B07BFX8Q1B, B07B66RZPB, B07FPM33D1, B0755R2S13, B07DLQQWDM, B07C19NSWB, B07CRKPSXC, B07F45KL3M, B07D237413, B07885C7CG, B07CZZHTCL, B07874M3G3, B07CXSX83G, B075V5XB9D, B077PY91NZ, B07F2T9SHR, B07DB7CPLD, B07FM5HWY2, B07DRJMVZ6, B078K457YW, B077FF9PCM, B07GVJ7BDN, B079KR2JDH, B075V5M882, B07H7B1BKF, B07BCPSY2W, B07CLMVSPF, B07DNB4SQW, B07H35HWDC, B0777MK8SD, B077VQNGZY, B07FRCS9FV, B07DLX8Y6D, B07D3559YC, B07G4SSDPQ, B07DZSK9FL, B0796WGK1B, B07DBQF3GM
Trademark: 2182624
Complaint ID: 5117323332
Sincerely,
Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk
Please Help - Trademark Infringement Notice
Hi
I wonder if anyone can help please? I have received four of these emails this morning at 6.40am, I think it is because the listings are down as “Velcro bibs” in the title and description. When I search for any of the ASIN’s listed in the email I can’t find the product. How do I find it?
I didn’t know this was a trademark infringement, they are Velcro bibs, I’m not selling Velcro, this is an option for the style of bib. Velcro or Pullover Style.
They have been on Amazon for years without any issue.
Can anyone please give me any advice? Do I have to remove the word Velcro from each listing and then tell them? I’m guessing so, but I cannot find the products with the ASIN’s they have given?
Thanks in advance.
Hello,
We are contacting you because we received a report of trademark infringement on the product detail page associated with one or more of your listings. Sellers on Amazon.co.uk are not allowed to use trademarked terms in a way that might lead their product to be confused with a different trademarked product.
Please modify your product and product detail page to ensure they do not infringe on the trademark of the rights owner listed below. Once this is done, email us at notice-dispute@amazon.co.uk.
Examples of unacceptable terms:
– “AmazonBasics speaker charging cable.” AmazonBasics is trademarked by Amazon.
– “Wireless Amazon speaker for laptop.” Amazon is trademarked by Amazon.
– “Cable similar to Pinzon.” Pinzon is trademarked by Amazon, and we prohibit the use of “similar to.”
Examples of acceptable terms:
– “Cable for charging AmazonBasics speaker.” The cable is not created or sold by Amazon.
– “Wireless speaker for laptop, compatible with AmazonBasics.” The speaker is not created by Amazon.
– “Basic cable works with Pinzon.” The cable is not sold or created by Pinzon.
If you do not modify your listing, we will not reinstate it. If you believe your listing was removed in error, you may email notice-dispute@amazon.co.uk with supporting documentation (e.g., letter of authorization, licensing agreement).
We consider intellectual property infringement a serious matter. If we receive more complaints about your listings, we may not allow you to sell on Amazon.co.uk.
We may restore this content if the rights owner who reported this infringement contacts notice-dispute@amazon.co.uk to retract the claim. The rights owner contact information can be found below.
– Brand Manager
– brandprotection@mm-velcro.com
To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help.
You can see the health of your account in the Performance section of Seller Central: https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa.
ASIN: B07BFV5JXB, B077J2MKCV, B07G3KVQ41, B075FB9FRX, B07FCR56C7, B07FF3Q487, B07GY37MW3, B07BFV129W, B077Z1FV8V, B07BFX8Q1B, B07B66RZPB, B07FPM33D1, B0755R2S13, B07DLQQWDM, B07C19NSWB, B07CRKPSXC, B07F45KL3M, B07D237413, B07885C7CG, B07CZZHTCL, B07874M3G3, B07CXSX83G, B075V5XB9D, B077PY91NZ, B07F2T9SHR, B07DB7CPLD, B07FM5HWY2, B07DRJMVZ6, B078K457YW, B077FF9PCM, B07GVJ7BDN, B079KR2JDH, B075V5M882, B07H7B1BKF, B07BCPSY2W, B07CLMVSPF, B07DNB4SQW, B07H35HWDC, B0777MK8SD, B077VQNGZY, B07FRCS9FV, B07DLX8Y6D, B07D3559YC, B07G4SSDPQ, B07DZSK9FL, B0796WGK1B, B07DBQF3GM
Trademark: 2182624
Complaint ID: 5117323332
Sincerely,
Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk
11 replies
Seller_f5cnodyVjLD4S
Hi
Velcro is a well known company who make a hook-and-loop fastener, known as VELCRO® as it is their name, their Brand and protected as such.
But is the hook-and-loop fastening on the bibs made by Velcro or is it generic? This is what the infringement complaint is about.
If not genuine VELCRO® it should not be in the title.
Seller_EJIX7rqDNQJi2
Unfortunately, this is a well-known trademarked term which shouldn’t be used in your listings if you aren’t selling actual VELCRO branded items.
Follow the instructions from Amazon to resolve this issue:
Seller_G3nxbOE2aKTGK
This has happened to us previously with the VELCRO brand. They seem to take quite a hard stance on this.
We had to relist our items with the wording “hook and loop fasteners”. The word Velcro been trademarked was just something that had never crossed our mind, as most people know it as such.
Entirely our fault though so we held up our hands and amended.
Seller_L3E8iknKXqZNV
I sell watch straps so know a bit about this.
There is nothing too special about Velcro’s hook and loop fasteners - from what I can tell they work no better or worse than unbranded fasteners.
But they have spent a lot of money on marketing which is why we all call hook and loop fasteners Velcro. Its a bit like Jacuzzi - we all call hot tubs Jacuzzis, even though Jacuzzi is a brand and not a type of bath.
Velcro even made a video about this telling people not to call it Velcro unless it is made by Velcro.
So you need to describe your item as “hook and loop” not Velcro, to comply. It will smash your sales - but it’s not your brand so you cant use it.
True - lots of people are getting away with it - but Velcro will catch up with them all sooner or later.
