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Seller_0BbiR5lWRmvFc

Product Description is Not Showing

Hi there! My product is listed and can be purchased, but the description is not showing.

I have checked the listing and in the ‘Description’ section is says ‘When multiple sellers sell the same product through a single detail page, we combine and present the best product data to ensure customers get the best experience’ and the box saying ‘show content currently live on the detail page’ is ticked.

It is a unique product so there is no description anywhere else that is relevant (it’s a self-published book). So should l un-tick this box?

Many thanks in advance!

165 views
11 replies
Create and Manage Listings
Tags:Listings, detail page
00
Reply
user profile
Seller_0BbiR5lWRmvFc

Product Description is Not Showing

Hi there! My product is listed and can be purchased, but the description is not showing.

I have checked the listing and in the ‘Description’ section is says ‘When multiple sellers sell the same product through a single detail page, we combine and present the best product data to ensure customers get the best experience’ and the box saying ‘show content currently live on the detail page’ is ticked.

It is a unique product so there is no description anywhere else that is relevant (it’s a self-published book). So should l un-tick this box?

Many thanks in advance!

Create and Manage Listings
Tags:Listings, detail page
00
165 views
11 replies
Reply
11 replies
user profile
Seller_drLRJgrBPnFBI
In reply to: Seller_0BbiR5lWRmvFc’s post

What is the ISBN or title of the book so we can have a look?

00
user profile
Seller_5BmbL9wJF7d3W
In reply to: Seller_0BbiR5lWRmvFc’s post

I’ve had this problem sometimes too and I don’t think it makes any difference if you tick the box or not. I eventually had to contact seller support to get them to make the description visible. Just happened again the other day so seems to be a common problem of product description details not appearing on the product page.

00
user profile
Seller_0BbiR5lWRmvFc
In reply to: Seller_0BbiR5lWRmvFc’s post

I’m still waiting for my product description to appear on my listing!

I just wanted to share the reply l just received from Amazon Seller Support after l requested that they make my product description visible (it would be funny if it wasn’t so infuriating!) :-1:

"In this case, I suggest you to feed upload the detail page information.

To create an Inventory Loader file, you must first download the Inventory Loader File Template to your hard drive. The template will open as a Microsoft Excel file and contains a preformatted worksheet where you provide your product data. The file includes additional worksheets to help you complete the template. You can also enable optional file macros to automate some of the steps for creating and uploading your file.

There are four basic steps to using the Inventory Loader File template:

  1. Download the template - Download the Inventory Loader File template from the templates table on the Pre-Built Templates page. (You can also access this page from the menu in the Upload Multiple Items tool in your seller account.) Save the template to your desktop.

  2. Enter Listing Information - Enter a SKU, product identifier, and listing data for the items you want to offer for sale in the “InventoryLoaderTemplate” tab of the file. You can manually enter listing details one-by-one, or if you have macros enabled, you can import an existing file containing your listing information using the Import File macro.

  3. Validate Listings - Check the information you entered for errors. If you have macros enabled, you can automate this process by clicking the “Validate” button from the file menu. The macro checks data completeness and greatly reduces upload failures due to input errors.

  4. Upload Listings to Amazon - Use the “Upload File” macro from the file menu and enter your selling account e-mail and password. If you don’t have macros enabled, save the file in tab-delimited text (.txt) format and upload it through the Upload Multiple Items tool in your seller account.

Once your file has been transmitted, you should receive a confirmation page to let you know the file was received. To check the processing status of your file, return to the Manage Your Inventory section and click the Upload multiple items link to see the processing results in Review File Status and History.

If your file contained any errors, you’ll find details in a Processing Report, which you can download. Using the information in the Processing Report, you can correct listing errors in your original file before resubmitting your data"

What the hell!? All l want is for my simple product description (which l saved in the ‘Description’ section, in the box alongside the words ‘Product Description’ over 2 days ago) to be visible on my listing page for potential buyers! This isn’t a difficult request is it??

Thanks for reading, l’d love any help!

10
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user profile
Seller_0BbiR5lWRmvFc

Product Description is Not Showing

Hi there! My product is listed and can be purchased, but the description is not showing.

I have checked the listing and in the ‘Description’ section is says ‘When multiple sellers sell the same product through a single detail page, we combine and present the best product data to ensure customers get the best experience’ and the box saying ‘show content currently live on the detail page’ is ticked.

It is a unique product so there is no description anywhere else that is relevant (it’s a self-published book). So should l un-tick this box?

Many thanks in advance!

165 views
11 replies
Create and Manage Listings
Tags:Listings, detail page
00
Reply
user profile
Seller_0BbiR5lWRmvFc

Product Description is Not Showing

Hi there! My product is listed and can be purchased, but the description is not showing.

I have checked the listing and in the ‘Description’ section is says ‘When multiple sellers sell the same product through a single detail page, we combine and present the best product data to ensure customers get the best experience’ and the box saying ‘show content currently live on the detail page’ is ticked.

It is a unique product so there is no description anywhere else that is relevant (it’s a self-published book). So should l un-tick this box?

Many thanks in advance!

Create and Manage Listings
Tags:Listings, detail page
00
165 views
11 replies
Reply
user profile

Product Description is Not Showing

by Seller_0BbiR5lWRmvFc

Hi there! My product is listed and can be purchased, but the description is not showing.

I have checked the listing and in the ‘Description’ section is says ‘When multiple sellers sell the same product through a single detail page, we combine and present the best product data to ensure customers get the best experience’ and the box saying ‘show content currently live on the detail page’ is ticked.

It is a unique product so there is no description anywhere else that is relevant (it’s a self-published book). So should l un-tick this box?

Many thanks in advance!

Create and Manage Listings
Tags:Listings, detail page
00
165 views
11 replies
Reply
11 replies
11 replies
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user profile
Seller_drLRJgrBPnFBI
In reply to: Seller_0BbiR5lWRmvFc’s post

What is the ISBN or title of the book so we can have a look?

00
user profile
Seller_5BmbL9wJF7d3W
In reply to: Seller_0BbiR5lWRmvFc’s post

I’ve had this problem sometimes too and I don’t think it makes any difference if you tick the box or not. I eventually had to contact seller support to get them to make the description visible. Just happened again the other day so seems to be a common problem of product description details not appearing on the product page.

00
user profile
Seller_0BbiR5lWRmvFc
In reply to: Seller_0BbiR5lWRmvFc’s post

I’m still waiting for my product description to appear on my listing!

I just wanted to share the reply l just received from Amazon Seller Support after l requested that they make my product description visible (it would be funny if it wasn’t so infuriating!) :-1:

"In this case, I suggest you to feed upload the detail page information.

To create an Inventory Loader file, you must first download the Inventory Loader File Template to your hard drive. The template will open as a Microsoft Excel file and contains a preformatted worksheet where you provide your product data. The file includes additional worksheets to help you complete the template. You can also enable optional file macros to automate some of the steps for creating and uploading your file.

There are four basic steps to using the Inventory Loader File template:

  1. Download the template - Download the Inventory Loader File template from the templates table on the Pre-Built Templates page. (You can also access this page from the menu in the Upload Multiple Items tool in your seller account.) Save the template to your desktop.

  2. Enter Listing Information - Enter a SKU, product identifier, and listing data for the items you want to offer for sale in the “InventoryLoaderTemplate” tab of the file. You can manually enter listing details one-by-one, or if you have macros enabled, you can import an existing file containing your listing information using the Import File macro.

  3. Validate Listings - Check the information you entered for errors. If you have macros enabled, you can automate this process by clicking the “Validate” button from the file menu. The macro checks data completeness and greatly reduces upload failures due to input errors.

  4. Upload Listings to Amazon - Use the “Upload File” macro from the file menu and enter your selling account e-mail and password. If you don’t have macros enabled, save the file in tab-delimited text (.txt) format and upload it through the Upload Multiple Items tool in your seller account.

Once your file has been transmitted, you should receive a confirmation page to let you know the file was received. To check the processing status of your file, return to the Manage Your Inventory section and click the Upload multiple items link to see the processing results in Review File Status and History.

If your file contained any errors, you’ll find details in a Processing Report, which you can download. Using the information in the Processing Report, you can correct listing errors in your original file before resubmitting your data"

What the hell!? All l want is for my simple product description (which l saved in the ‘Description’ section, in the box alongside the words ‘Product Description’ over 2 days ago) to be visible on my listing page for potential buyers! This isn’t a difficult request is it??

Thanks for reading, l’d love any help!

10
Follow this discussion to be notified of new activity
user profile
Seller_drLRJgrBPnFBI
In reply to: Seller_0BbiR5lWRmvFc’s post

What is the ISBN or title of the book so we can have a look?

00
user profile
Seller_drLRJgrBPnFBI
In reply to: Seller_0BbiR5lWRmvFc’s post

What is the ISBN or title of the book so we can have a look?

00
Reply
user profile
Seller_5BmbL9wJF7d3W
In reply to: Seller_0BbiR5lWRmvFc’s post

I’ve had this problem sometimes too and I don’t think it makes any difference if you tick the box or not. I eventually had to contact seller support to get them to make the description visible. Just happened again the other day so seems to be a common problem of product description details not appearing on the product page.

00
user profile
Seller_5BmbL9wJF7d3W
In reply to: Seller_0BbiR5lWRmvFc’s post

I’ve had this problem sometimes too and I don’t think it makes any difference if you tick the box or not. I eventually had to contact seller support to get them to make the description visible. Just happened again the other day so seems to be a common problem of product description details not appearing on the product page.

00
Reply
user profile
Seller_0BbiR5lWRmvFc
In reply to: Seller_0BbiR5lWRmvFc’s post

I’m still waiting for my product description to appear on my listing!

I just wanted to share the reply l just received from Amazon Seller Support after l requested that they make my product description visible (it would be funny if it wasn’t so infuriating!) :-1:

"In this case, I suggest you to feed upload the detail page information.

To create an Inventory Loader file, you must first download the Inventory Loader File Template to your hard drive. The template will open as a Microsoft Excel file and contains a preformatted worksheet where you provide your product data. The file includes additional worksheets to help you complete the template. You can also enable optional file macros to automate some of the steps for creating and uploading your file.

There are four basic steps to using the Inventory Loader File template:

  1. Download the template - Download the Inventory Loader File template from the templates table on the Pre-Built Templates page. (You can also access this page from the menu in the Upload Multiple Items tool in your seller account.) Save the template to your desktop.

  2. Enter Listing Information - Enter a SKU, product identifier, and listing data for the items you want to offer for sale in the “InventoryLoaderTemplate” tab of the file. You can manually enter listing details one-by-one, or if you have macros enabled, you can import an existing file containing your listing information using the Import File macro.

  3. Validate Listings - Check the information you entered for errors. If you have macros enabled, you can automate this process by clicking the “Validate” button from the file menu. The macro checks data completeness and greatly reduces upload failures due to input errors.

  4. Upload Listings to Amazon - Use the “Upload File” macro from the file menu and enter your selling account e-mail and password. If you don’t have macros enabled, save the file in tab-delimited text (.txt) format and upload it through the Upload Multiple Items tool in your seller account.

Once your file has been transmitted, you should receive a confirmation page to let you know the file was received. To check the processing status of your file, return to the Manage Your Inventory section and click the Upload multiple items link to see the processing results in Review File Status and History.

If your file contained any errors, you’ll find details in a Processing Report, which you can download. Using the information in the Processing Report, you can correct listing errors in your original file before resubmitting your data"

What the hell!? All l want is for my simple product description (which l saved in the ‘Description’ section, in the box alongside the words ‘Product Description’ over 2 days ago) to be visible on my listing page for potential buyers! This isn’t a difficult request is it??

Thanks for reading, l’d love any help!

10
user profile
Seller_0BbiR5lWRmvFc
In reply to: Seller_0BbiR5lWRmvFc’s post

I’m still waiting for my product description to appear on my listing!

I just wanted to share the reply l just received from Amazon Seller Support after l requested that they make my product description visible (it would be funny if it wasn’t so infuriating!) :-1:

"In this case, I suggest you to feed upload the detail page information.

To create an Inventory Loader file, you must first download the Inventory Loader File Template to your hard drive. The template will open as a Microsoft Excel file and contains a preformatted worksheet where you provide your product data. The file includes additional worksheets to help you complete the template. You can also enable optional file macros to automate some of the steps for creating and uploading your file.

There are four basic steps to using the Inventory Loader File template:

  1. Download the template - Download the Inventory Loader File template from the templates table on the Pre-Built Templates page. (You can also access this page from the menu in the Upload Multiple Items tool in your seller account.) Save the template to your desktop.

  2. Enter Listing Information - Enter a SKU, product identifier, and listing data for the items you want to offer for sale in the “InventoryLoaderTemplate” tab of the file. You can manually enter listing details one-by-one, or if you have macros enabled, you can import an existing file containing your listing information using the Import File macro.

  3. Validate Listings - Check the information you entered for errors. If you have macros enabled, you can automate this process by clicking the “Validate” button from the file menu. The macro checks data completeness and greatly reduces upload failures due to input errors.

  4. Upload Listings to Amazon - Use the “Upload File” macro from the file menu and enter your selling account e-mail and password. If you don’t have macros enabled, save the file in tab-delimited text (.txt) format and upload it through the Upload Multiple Items tool in your seller account.

Once your file has been transmitted, you should receive a confirmation page to let you know the file was received. To check the processing status of your file, return to the Manage Your Inventory section and click the Upload multiple items link to see the processing results in Review File Status and History.

If your file contained any errors, you’ll find details in a Processing Report, which you can download. Using the information in the Processing Report, you can correct listing errors in your original file before resubmitting your data"

What the hell!? All l want is for my simple product description (which l saved in the ‘Description’ section, in the box alongside the words ‘Product Description’ over 2 days ago) to be visible on my listing page for potential buyers! This isn’t a difficult request is it??

Thanks for reading, l’d love any help!

10
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