Reactivation Error
Reactivation Error
5 replies
Seller_esvgLzKXw2YAl
You need to follow the instructions as to exactly what they asked for.
You always need a payment method on file, so if you have not done that, it is required.
Check whether or not it’s actually verified it you already have done.
As to the other documents, what exactly have you given them?
Are they in the correct formats?
Do the address’ match what they have on file?
The business license is only required if it’s actually applicable to you.
What they are looking for here, is the utilities bill and that’s what you need to focus on.
Seller_7VbclcPFFRTnc
The utility bill needs to be in your name and home address
And you need a valid credit credit as per their request
Seller_pKdF0dnvoraDu
Hello @FarhansCorps1,
Virgil here to assist.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
We need you to ensure you have a valid credit card in your payment methods, a screenshot or photo would not be required.
For detailed information, kindly visit Seller Credit Card FAQs.
As your appeal was rejected, we would recommend you to cross check each and every section of the documents, to ensure they meet the given criteria.
It is important to note that before submitting the documents, you need to ensure that the name and address on the document must match the information entered in Seller Central.
For detailed understanding of our verification process, please visit Amazon Services Europe Business Solutions Agreement
Thank you @NEil, @The_Little_Shop for your inputs.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Best Regards,
Virgil.
