Sizes not visible on amazon variation listing
We have tried to sort this without any success and the beta system for help on Amazon just doesn’t give a contact option - it sends me in circles so I am hoping someone might be able to help.
We have a product with many child variations covering colour and size.
The customer page on amazon shows the items available in stock (which is fine) but when a customer clicks on a size - eg medium 2 it doesn’t give any information about the measurements for that size.
I wrote a paragraph explaining the sizing and how to measure and put this in “product description” on the parent product - but it doesn’t appear on any of the customer views.
I have tried adding info in the child section but that doesn’t work either.
There is a box when I try to edit parent to say that other sellers contribute and amazon will accept my changes if it feels they are useful but this is a product that no-one else makes or sells on amazon.
ANY idea about how I can find some way to show the sizing (I have thought of uploading a word doc in images showing the size chart but the amazon instructions say all images must show the product.
Any help much appreciated.
with thanks
Sizes not visible on amazon variation listing
We have tried to sort this without any success and the beta system for help on Amazon just doesn’t give a contact option - it sends me in circles so I am hoping someone might be able to help.
We have a product with many child variations covering colour and size.
The customer page on amazon shows the items available in stock (which is fine) but when a customer clicks on a size - eg medium 2 it doesn’t give any information about the measurements for that size.
I wrote a paragraph explaining the sizing and how to measure and put this in “product description” on the parent product - but it doesn’t appear on any of the customer views.
I have tried adding info in the child section but that doesn’t work either.
There is a box when I try to edit parent to say that other sellers contribute and amazon will accept my changes if it feels they are useful but this is a product that no-one else makes or sells on amazon.
ANY idea about how I can find some way to show the sizing (I have thought of uploading a word doc in images showing the size chart but the amazon instructions say all images must show the product.
Any help much appreciated.
with thanks
1 reply
Seller_OYol2kuGUBaLF
Sorry - not sure my message was clear enough.
Customers can click on a size - eg S1, S2 or M2, M3 etc but there is nowhere to show that the S1 is 35cms long and a girth of 50-60cms and S2 is 35cms and girth of 60-70cms etc.
thanks!