Hello,

I have a query. Sorry if it seems too thorough! I had already sent shipment out and 2 wks later was told some of my items (puzzles-toy category) are suppressed!!

i do not understand since 2 are already listed on Amazon, and have already sold some. However, 2 others that are suppressed, are not. They are by the same manufacturer, and type but different in topic of puzzle.

They require invoice and doc of conformity. I queried this with Amazon reps with what the issue for suppression?I received duplicated response each time, even when I requested to see if there was anyway to message the reviewer team?

I had purchased these items from a store only. The manufacturer does not have the conformity details on their website? and I don’t deal with them directly? I would much appreciate someone’s advice on what to do? Thanks, in advance!