Anyone else having issues with ABQ2?
Hey y'all, I had an LTL shipment arrive in Albequrqe on the 4th but Amazon is still saying it's in transit. TForce said Amazon has yet to contact them at all to schedule the delivery. I saw some people were having issues with ABQ2 a few weeks ago, is ABQ2 still backed up? Can I speed up the process?
Anyone else having issues with ABQ2?
Hey y'all, I had an LTL shipment arrive in Albequrqe on the 4th but Amazon is still saying it's in transit. TForce said Amazon has yet to contact them at all to schedule the delivery. I saw some people were having issues with ABQ2 a few weeks ago, is ABQ2 still backed up? Can I speed up the process?
4 replies
Seller_hLSAd0BxEY1Pn
Yes. We have 4 shipments dating back to late August that are still "in transit". Our shipments are with Central Transport and they've said they know that ABQ2 is an issue with long lead times to get a delivery appointment. We've submitted cases, escalated to SAS, but no definitive answers. I've also seen the forums where other sellers are having similar issues. Seems something is clearly going on at this FC but no straight answers to this point. If there's a mod who reads these forums and has any insight, it would be much appreciated.
Bryce_Amazon
Hey there,
We are tracking this issue, and received communications regarding the situation: Currently, there is high demand by sellers to send their inventory to our West Coast facilities and through palletized freight ship method. This is leading to longer receive times impacting the West region.
If you are shipping your inventory with a third-party carrier and experiencing longer receive times at the desired inbound location, we highly recommend reaching out to your carrier to get a new appointment through Carrier Central.
Additionally, for any shipments in the near future we recommend that you use the Amazon-optimized shipment splits, or select Central or East regions under the Partial shipment splits or Minimal shipment splits options. Effective immediately, we’ve temporarily reduced the rate range for the inbound placement service fee for minimal shipment splits into the East region by $0.05 per unit. For adjusted rates, go to 2024 inbound placement service fee. The Amazon-optimized shipment splits option will allow us to place your shipments directly to regions with the most demand to accelerate how quickly we can bring your items to customers.
Thanks for your patience throughout this process!
