We all know Amazon has HORRIBLE policy for inbound shipment reconciliation. I used the amazon preferred carrier option (UPS) to create my shipment for goods going to FBA. The item has been stuck in "on its way" status for around 6 days, and I have no way of filing a claim with UPS because amazon generated the label. When I try to look into the shipment, amazon tells me that I can investigate the shipment at the end of July 2025. All amazon needs to do is file a claim with UPS to find out the status, instead I'm stuck waiting until July to find out what happened to my package, and meanwhile, as a small business, I'm expected to lose inventory until then.

Obviously this is really harmful for my small business, but I am wondering what other sellers do to manage risk for shipments to Amazon FBA. I have seen in the past Amazon will take no responsibility for lost shipments that are received at amazon fulfillment centers if you don't use a preferred carrier, but if I use a preferred carrier and the carrier loses the items in transit, now I have to wait even longer to hope to get some kind of money back for lost shipments because Amazon is handling the claim.

So either I don't use the preferred carrier, and hope Amazon doesn't lose the shipment, or I use a preferred carrier and hope the carrier doesn't lose it.