ASIN has been identified as a misbranded ASIN
My main ASIN has been removed. I didn't get an email or a notification about it. All I get from customer service is:
"This ASIN has been identified as a misbranded ASIN, the brand on the detail page does not match the brand of the product. Due to the misbranding associated with this product, it is not eligible for reinstatement and that all products need to be listed under the correct brand that is tied to the product in question."
This listing represents 54% of our revenue, we're a 7 figure seller. This doesn't make sense at all.
ASIN has been identified as a misbranded ASIN
My main ASIN has been removed. I didn't get an email or a notification about it. All I get from customer service is:
"This ASIN has been identified as a misbranded ASIN, the brand on the detail page does not match the brand of the product. Due to the misbranding associated with this product, it is not eligible for reinstatement and that all products need to be listed under the correct brand that is tied to the product in question."
This listing represents 54% of our revenue, we're a 7 figure seller. This doesn't make sense at all.
5 replies
Seller_Qbd0RsfZFEZBY
I think the explanation is pretty straight forward, the question is if it is valid or not.
Do you own or represent the brand of the product in the ASIN in question?
Seller_rI7BZIczK8iAC
Yes it does. If I see on the picture "Coca-Cola", I do NOT want to receive Pepsi-Cola.
Dougal_Amazon
Hello @Seller_KmLlmG5l4DZoP,
My name is Dougal from the Community Manager Team and I will be happy to assist with your potentially misbranded ASIN issue. Have you opened a case with Seller Support to inquire more? If so, please provide that case ID here and I will look into it.
So far, I have been unable to find a case ID linked to you that describes this issue so I am unable to review the ASIN or the brand name to review.
Any case ID that you can share that does have the ASIN listed would be helpful.
I look forward to assisting you further.
Best, Dougal
Seller_OwFy0CK4sS1nZ
We are in same shoe and our items are not misbranded. they removed 100% of our listings. They technically shut down our account without deactivating it. do you have any progress?
